General Clerk 4P

Prince George's County Public Schools

Upper Marlboro (MD)

On-site

USD 42,000 - 54,000

Full time

22 hours ago

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Job summary

Prince George's County Government seeks a senior level advanced clerical professional to lead and train clerical staff within a division. The role emphasizes independent work under supervision, monitoring operational effectiveness, and may require rotating shifts.

The position supports the Prince George's County Police Department and related services, providing opportunities to contribute to efficient administrative operations at 8803 Police Plaza, Upper Marlboro, MD.

Qualifications

Must have at least one year of General Clerk III level experience.
One year of education beyond high school including coursework in secretarial subjects or business administration.
Six months of experience performing diverse clerical tasks.

Responsibilities

Lead and train subordinate clerical personnel.
Perform complex and advanced clerical assignments with monitoring of operational effectiveness.
Respond to inquiries and provide information to the public and staff.
Prepare and develop reports; maintain logs and files for efficient operation.
Operate office equipment and manage standard office functions.

Skills

Office equipment

Staff supervision

Clerical duties

Training Manager Academy

Skills Manager Advanced Officer system

Education

One year of education beyond high school

Tools

Training Manager Academy

Skills Manager Advanced Officer system

Job description

Prince George's County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.

Nature and Variety of Work

About The Position

This is a senior level advanced clerical work. Incumbents in this class are responsible for performing the more complex and advanced clerical assignments. Responsibilities may include leading and training subordinate clerical personnel in the performance of a variety of clerical functions within a unit or a division. This class is distinguished from the General Clerk III class by the lead work responsibilities and the responsibility for monitoring operational effectiveness in some departments or the technical aspects of the work in other departments. Work is performed independently under the general supervision of a designated supervisor and is evaluated in terms of quality, quantity, completeness, and accuracy. Some position assignments will require the incumbents to work rotating shifts.

ROTATING SHIFTS (DAYS, EVENING AND MIDNIGHTS, HOLIDAYS & WEEKENDS) MAY BE REQUIRED.

About The Agency

The Prince George's County Police Department is the fourth largest law enforcement agency in Maryland, providing a full range of law enforcement services to County residents and business owners. Their mission is to work in partnership with citizens of Prince George's County towards providing a safe environment and enhancing the quality of life. Today, the Prince George's County Police Department serves over 900,000 residents and has an authorized strength of 1800 officers and 300 civilians.

Examples of Work

Maintains a courteous, professional, business-like attitude when dealing with the public by telephone or in person.
Assists citizens willingly in the completion of forms.
Demonstrates working knowledge of Departmental rules and Procedures, Training and Education Division SOPs, and State and County laws in order to provide correct information/answers to inquiries.
Provides information and direction to visitors and staff regarding the training classes and activities within the Training and Education Division.
Acts as an information resource person for all individuals, both by telephone and in person.
Ensures that all messages received are accurately recorded and disseminated to the Training and Education staff promptly.
Operates the electronically controlled, remote access lobby entrance door, allowing access to authorized personnel according to established procedures.
Monitors and tracks the Maryland Police Corrections Training Commission (MPCTC) certifications through the Training Manager Academy system and Skills Manager Advanced Officer system.
Assists supervisor with developing tests utilizing the Training Manager Academy system ensuring questions are relevant to training objectives according to established procedures.
Assists with scanning and scoring MPCTC tests.
Enters all current and past certifications.
Assists in the preparation and development of reports.
Maintains various logs and files of information to ensure a smooth, efficient operation.
Types various documents and reports.
Maintains working knowledge of office machines and equipment.
Perform tasks and duties willingly and cooperatively that may not be specifically listed in position description but are within the general occupational category and responsibility level typically associated with the employee's class of work.

Qualifications

Minimum Qualifications

Must have experience at the General Clerk III level at the length of one (1) year.

One (1) year of education above the high school level which includes coursework in computer data entry, secretarial subjects or business administration.
Six (6) months of experience performing diverse clerical tasks.

Any equivalent combination of relevant training, education and experience may also be considered.

Preferred Qualifications

Proficient in operating standard office equipment, including copiers, fax machines, laptops, and desktop computers.
Experience using the Training Manager Academy system.
Experience using the Skills Manager Advanced Officer system.

EACH APPLICATION MUST INCLUDE INFORMATION THAT CLEARLY DEMONSTRATES THE ABOVE QUALIFICATIONS FOR THIS POSITION.

Additional Information

Salary Range Transparency: The salary range listed in this announcement reflects the offer range for this position. Offers made within this range are based on qualifications, experience, and internal equity.

Tentative Interview Dates: November 16, 2026, and November 20, 2026. Please note that interview dates are subject to change and only selected candidates will receive confirmation and additional details.

Job Location: 8803 Police Plaza, Upper Marlboro, Maryland

Conditions of Employment

Be willing to work a rotating shift consisting of days/evenings/midnights/weekends/holidays.
Successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings.
Possess and maintain a valid driver's license.
Meet all training and performance standards and demonstrate proficiency as required by the agency.
Wear and use agency protective apparel and equipment in the performance of their assigned duties.
Be willing and able to serve as an essential employee. Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.

Accountability Statement

The incumbent shall not disseminate confidential information, administrative or operational, unless expressly authorized. Confidential information may not be discussed with other County employees (including individuals in the Police Department), except for work-related reasons, under terms and conditions of the Maryland Public Information Act.

Eligibility to Work

Under the Immigration Reform and Control Act of 1986, an employer is required to hire only U.S. citizens and lawfully authorized alien workers. Applicants who are selected for employment will be required to provide and verify authorization to work in the United States without sponsorship.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S., only after an offer has been accepted and the Form I-9 is completed. For information on E-Verify, or if you believe the County has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at 888-897-7781 or visit their website at dhs.gov/E-Verify.

Internal Applicants

If you are a current Prince George's County Government employee and seeking a promotion, in accordance with Section 16-200 of the Personnel Law, you have the right to appeal a rejection rating within five (5) working days of receiving a rejection notice. Union employees should refer to their respective collective bargaining agreement and/or union representative for their grievance procedure.

Equal Opportunity

Prince George's County Government is an Equal Opportunity/Affirmative Action Employer Committed to Diversity and Inclusion in the Workplace

General Plan Information

The Prince George's County benefits plan year is from January 1 to December 31. A spouse (to include a same sex spouse) can be added to the health benefit plans. A marriage certificate and social security number is required to add a spouse. Children under the age of 26 are eligible for coverage under the health benefit plans. This includes stepchildren and children of the same-sex spouse. A birth certificate(s) and social security number(s) is required to add a child(ren). If you are only adding the stepchildren or child(ren) of a same-sex spouse, you will need to submit a marriage certificate. You will also need to submit the birth certificate of the child(ren) and your spouse must be listed as a parent. The premiums for health benefits are deducted on a pre‑tax basis with the exception of Long‑Term Disability, Extra Life Insurance and Voluntary Benefits (Short-Term Disability, Whole Life Insurance, Critical Illness, Accident Insurance, Cancer Indemnity, Hospital Indemnity Protection, Accident Indemnity Plan, Supplemental Dental and Group Legal Services). New employees must enroll in the County's health benefit plans within thirty (30) days of the hire date. The effective date of the health benefits coverage is the beginning of the month following a waiting period of forty-five (45) days from the date of hire. After enrolling in the County's benefit plans, employees may only make changes to the plans either during the open enrollment period, which occurs annually (usually each October), and/or during the year, due to a family status change (i.e., marriage, births, divorce and adoption).

Employee Benefits

Medical/Prescription/Dental/Vision Insurance Coverage (part time employees are eligible for medical insurance if they work 15 + hours, per week)
Group Term Life Insurance
Long & Short-Term Disability
Flexible Spending Accounts
- Dependent Care Assistance Program
- Health Care Flexible Spending Account
Paid Leave (Annual, Personal, & Sick)
13 Paid Holidays
Retirement Benefits
- Defined Benefit Pension Plan
  - Employer Contribution Rate-11.71%
- Supplemental Pension Plan
  - Employee Contribution Rate (Pre-Tax)-3.48%
- 457(b)
- 403(b)
Employee Discounts
Employee Assistance Program
Voluntary Benefits
- Critical Illness
- Whole Life Insurance
- Accident Insurance
- Legal Services