General Clerk 4P

Prince George's County, Maryland; Upper Marlboro (MD); On-site; USD 42,000 - 54,000; Full time

Job summary

The Prince George's County Police Department is seeking qualified applicants for a General Clerk 4, grade P12, in the Training & Education Division. This senior clerical role involves leading and training staff, handling advanced clerical duties, and ensuring operational effectiveness under supervision.

Rotating shifts may be required. The position is part of a public safety sensitive environment with background checks and pre-employment screening.

Qualifications

• Minimum 1 year of experience at General Clerk III level.
• Or one year of education beyond high school including data entry/secretarial/business coursework.
• Or six months of diverse clerical tasks and relevant training or experience.

Responsibilities

• Maintain a courteous, professional demeanor when dealing with the public by phone or in person.
• Assist citizens with forms and provide information on training classes.
• Operate and monitor office equipment and SOPs to ensure accurate information.
• Record and disseminate messages promptly to Training and Education staff.
• Prepare and develop reports and maintain logs and files for smooth operations.
• Assist in evaluating and scoring MPCTC tests and tracking certifications.
• Lead and train subordinate clerical staff in routine and advanced tasks.
• Perform duties within the Training & Education Division as assigned.

Skills

Office equipment operation

Leading/training clerical staff

Education

One year of education beyond high school with data entry/secretarial/business courses

Tools

Training Manager Academy system

Skills Manager Advanced Officer system

Job description

Come join our team!

Prince George’s County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.

Nature and Variety of Work

Prince George’s County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.

This promotional opportunity is ONLY for current Prince George’s County Government merit employees within the Police Civilian Employees Association (PCEA). Applications received that are not from current Prince George’s County Government merit employees within the Police Civilian Employees Association (PCEA) will not be accepted or reviewed.

• IMPORTANT NOTICE - This position is designated as public safety sensitive. Employment is contingent upon successful completion of a comprehensive background investigation and all applicable pre‑employment screening. The review may include criminal history and fingerprint checks, employment and reference verification, education and credential verification, drug screening, and, where relevant and permitted by law, driving and credit history reviews.

The Prince George’s County Police Department is currently seeking qualified applicants to fill a General Clerk 4, grade P12 position in the Training & Education Division.

• ROTATING SHIFTS (DAYS, EVENING AND MIDNIGHTS, HOLIDAYS & WEEKENDS) MAY BE REQUIRED.

About The Position

This is a senior level advanced clerical work. Incumbents in this class are responsible for performing the more complex and advanced clerical assignments. Responsibilities may include leading and training subordinate clerical personnel in the performance of a variety of clerical functions within a unit or a division. This class is distinguished from the General Clerk III class by the lead work responsibilities and the responsibility for monitoring operational effectiveness in some departments or the technical aspects of the work in other departments. Work is performed independently under the general supervision of a designated supervisor and is evaluated in terms of quality, quantity, completeness, and accuracy. Some position assignments will require the incumbents to work rotating shifts.

About The Agency

The Prince George's County Police Department is the fourth largest law enforcement agency in Maryland, providing a full range of law enforcement services to County residents and business owners. Their mission is to work in partnership with citizens of Prince George's County towards providing a safe environment and enhancing the quality of life. Today, the Prince George's County Police Department serves over 900,000 residents and has an authorized strength of 1800 officers and 300 civilians.

Examples of Work

• Maintains a courteous, professional, business‑like attitude when dealing with the public by telephone or in person.
• Assists citizens willingly in the completion of forms.
• Demonstrates working knowledge of Departmental rules and Procedures, Training and Education Division SOPs, and State and County laws in order to provide correct information/answers to inquiries.
• Provides information and direction to visitors and staff regarding the training classes and activities within the Training and Education Division.
• Acts as an information resource person for all individuals, both by telephone and in person.
• Ensures that all messages received are accurately recorded and disseminated to the Training and Education staff promptly.
• Operates the electronically controlled, remote access lobby entrance door, allowing access to authorized personnel according to established procedures.
• Monitors and tracks the Maryland Police Corrections Training Commission (MPCTC) certifications through the Training Manager Academy system and Skills Manager Advanced Officer system.
• Assists supervisor with developing tests utilizing the Training Manager Academy system ensuring questions are relevant to training objectives according to established procedures.
• Assists with scanning and scoring MPCTC tests.
• Enters all current and past certifications.
• Assists in the preparation and development of reports.
• Maintains various logs and files of information to ensure a smooth, efficient operation.
• Types various documents and reports.
• Maintains working knowledge of office machines and equipment.
• Performs tasks and duties willingly and cooperatively that may not be specifically listed in position description but are within the general occupational category and responsibility level typically associated with the employee's class of work.

Qualifications

Minimum Qualifications

Candidates must meet all minimum qualifications listed below to be eligible for additional consideration:

• Must have experience at the General Clerk III level at the length of one (1) year.

OR

• One (1) year of education above the high school level which includes coursework in computer data entry, secretarial subjects or business administration.
• Six (6) months of experience performing diverse clerical tasks.

Any equivalent combination of relevant training, education and experience may also be considered.

Preferred Qualifications

• Proficient in operating standard office equipment, including copiers, fax machines, laptops, and desktop computers.
• Experience using the Training Manager Academy system.
• Experience using the Skills Manager Advanced Officer system.

EACH APPLICATION MUST INCLUDE INFORMATION THAT CLEARLY DEMONSTRATES THE ABOVE QUALIFICATIONS FOR THIS POSITION.

Additional Information

Salary Range Transparency: The salary range listed in this announcement reflects the offer range for this position. Offers made within this range are based on qualifications, experience, and internal equity.

Tentative Interview Dates: November 16, 2026, and November 20, 2026. Please note that interview dates are subject to change and only selected candidates will receive confirmation and additional details.

Job Location: 8803 Police Plaza, Upper Marlboro, Maryland

Conditions of Employment

• Be willing to work a rotating shift consisting of days/evenings/midnights/weekends/holidays.
• Successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings.
• Possess and maintain a valid driver's license.
• Meet all training and performance standards and demonstrate proficiency as required by the agency.
• Wear and use agency protective apparel and equipment in the performance of their assigned duties.
• Be willing and able to serve as an essential employee. Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.

Accountability Statement

The incumbent shall not disseminate confidential information, administrative or operational, unless expressly authorized. Confidential information may not be discussed with other County employees (including individuals in the Police Department), except for work‑related reasons, under terms and conditions of the Maryland Public Information Act.

Eligibility to Work

Under the Immigration Reform and Control Act of 1986, an employer is required to hire only U.S. citizens and lawfully authorized alien workers. Applicants who are selected for employment will be required to provide and verify authorization to work in the United States without sponsorship.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S., only after an offer has been accepted and the Form I-9 is completed. For information on E-Verify, or if you believe the County has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at 888-897-7781 or visit their website at dhs.gov/E-Verify.

INTERNAL APPLICANTS:

If you are a current Prince George's County Government employee and seeking a promotion, in accordance with Section 16-200 of the Personnel Law, you have the right to appeal a rejection rating within five (5) working days of receiving a rejection notice. Union employees should refer to their respective collective bargaining agreement and/or union representative for their grievance procedure.

Prince George's County Government is an Equal Opportunity/Affirmative Action Employer Committed to Diversity and Inclusion in the Workplace