General Clerk 4P

Prince George's County Government; Upper Marlboro (MD); On-site; USD 42,000 - 52,000; Full time

Job summary

Prince George's County Police Department seeks a qualified General Clerk 4 to join the Training & Education Division in Upper Marlboro, MD. This senior clerical position involves leading tasks, training junior staff, and ensuring accuracy in a fast-paced office environment.

Rotating shifts across days, evenings, midnights, holidays, and weekends may be required. The role emphasizes public service, data entry, and adherence to departmental procedures while maintaining a professional demeanor.

Qualifications

• One year of clerical experience at General Clerk III level.
• Higher education beyond high school with coursework in data entry, secretarial subjects or business administration.

Responsibilities

• Maintains a courteous, professional, business-like attitude when dealing with the public by telephone or in person.
• Assists citizens willingly in the completion of forms.
• Demonstrates working knowledge of Departmental rules and Procedures, Training and Education Division SOPs, and State and County laws to provide correct information and answers.
• Provides information and direction to visitors and staff regarding training classes and activities within the Training and Education Division.
• Acts as an information resource person for all individuals, both by telephone and in person.

Skills

Clerical work

Data entry

Lead and train staff

Education

Some college coursework

Tools

Training Manager Academy system

Skills Manager Advanced Officer system

Job description

Come join our team!

Prince George’s County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.

This promotional opportunity is ONLY for current Prince George's County Government merit employees within the Police Civilian Employees Association (PCEA). Applications received that are not from current Prince George's County Government merit employees within the Police Civilian Employees Association (PCEA) will not be accepted or reviewed.

*IMPORTANT NOTICE - This position is designated as public safety sensitive. Employment is contingent upon successful completion of a comprehensive background investigation and all applicable pre-employment screening. The review may include criminal history and fingerprint checks, employment and reference verification, education and credential verification, drug screening, and, where relevant and permitted by law, driving and credit history reviews.

The Prince George’s County Police Department is currently seeking qualified applicants to fill a General Clerk 4, grade P12 position in the Training & Education Division.

*ROTATING SHIFTS (DAYS, EVENING AND MIDNIGHTS, HOLIDAYS & WEEKENDS) MAY BE REQUIRED.

About the Position

This is a senior level advanced clerical work. Incumbents in this class are responsible for performing the more complex and advanced clerical assignments. Responsibilities may include leading and training subordinate clerical personnel in the performance of a variety of clerical functions within a unit or a division. This class is distinguished from the General Clerk III class by the lead work responsibilities and the responsibility for monitoring operational effectiveness in some departments or the technical aspects of the work in other departments. Work is performed independently under the general supervision of a designated supervisor and is evaluated in terms of quality, quantity, completeness, and accuracy. Some position assignments will require the incumbents to work rotating shifts.

About the Agency

The Prince George's County Police Department is the fourth largest law enforcement agency in Maryland, providing a full range of law enforcement services to County residents and business owners. Their mission is to work in partnership with citizens of Prince George's County towards providing a safe environment and enhancing the quality of life. Today, the Prince George's County Police Department serves over 900,000 residents and has an authorized strength of 1800 officers and 300 civilians.

• Maintains a courteous, professional, business-like attitude when dealing with the public by telephone or in person.
• Assists citizens willingly in the completion of forms.
• Demonstrates working knowledge of Departmental rules and Procedures, Training and Education Division SOPs, and State and County laws in order to provide correct information/answers to inquiries.
• Provides information and direction to visitors and staff regarding the training classes and activities within the Training and Education Division.
• Acts as an information resource person for all individuals, both by telephone and in person.
• Ensures that all messages received are accurately recorded and disseminated to the Training and Education staff promptly.
• Operates the electronically controlled, remote access lobby entrance door, allowing access to authorized personnel according to established procedures.
• Monitors and tracks the Maryland Police Corrections Training Commission (MPCTC) certifications through the Training Manager Academy system and Skills Manager Advanced Officer system.
• Assists supervisor with developing tests utilizing the Training Manager Academy system ensuring questions are relevant to training objectives according to established procedures.
• Assists with scanning and scoring MPCTC tests.
• Enters all current and past certifications.
• Assists in the preparation and development of reports.
• Maintains various logs and files of information to ensure a smooth, efficient operation.
• Types various documents and reports.
• Maintains working knowledge of office machines and equipment.
• Performs tasks and duties willingly and cooperatively that may not be specifically listed in position description but are within the general occupational category and responsibility level typically associated with the employee's class of work.

Minimum Qualifications

Candidates must meet all minimum qualifications listed below to be eligible for additional consideration:

• Must have experience at the General Clerk III level at the length of one (1) year.

OR

• One (1) year of education above the high school level which includes coursework in computer data entry, secretarial subjects or business administration.
• Six (6) months of experience performing diverse clerical tasks.

Any equivalent combination of relevant training, education and experience may also be considered.

Preferred Qualifications

• Proficient in operating standard office equipment, including copiers, fax machines, laptops, and desktop computers.
• Experience using the Training Manager Academy system.
• Experience using the Skills Manager Advanced Officer system.

EACH APPLICATION MUST INCLUDE INFORMATION THAT CLEARLY DEMONSTRATES THE ABOVE QUALIFICATIONS FOR THIS POSITION.

Salary Range Transparency: The salary range listed in this announcement reflects the offer range for this position. Offers made within this range are based on qualifications, experience, and internal equity.

Tentative Interview Dates: November 16, 2026, and November 20, 2026. Please note that interview dates are subject to change and only selected candidates will receive confirmation and additional details.

Job Location: 8803 Police Plaza, Upper Marlboro, Maryland

Conditions of Employment

Upon selection, the candidate must:

• Be willing to work a rotating shift consisting of days/evenings/midnights/weekends/holidays.
• Successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings.
• Possess and maintain a valid driver's license.
• Meet all training and performance standards and demonstrate proficiency as required by the agency.
• Wear and use agency protective apparel and equipment in the performance of their assigned duties.
• Be willing and able to serve as an essential employee. Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.

Accountability Statement

The incumbent shall not disseminate confidential information, administrative or operational, unless expressly authorized. Confidential information may not be discussed with other County employees (including individuals in the Police Department), except for work-related reasons, under terms and conditions of the Maryland Public Information Act.