Dental Front Office Receptionist

American Dental Companies; Phoenix (AZ); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Monthly team bonus

Early Friday finish

Medical, dental, vision

401(k) with company match

Paid time off

Holidays

Job summary

Solterra Dentistry in Phoenix, AZ seeks a Dental Front Office Receptionist / Patient Coordinator for full-time, Mon/Wed 7:15 AM – 5:00 PM; Tue/Thu 7:15 AM – 4:00 PM; Fri 9:00 AM – 1:00 PM. Responsibilities include welcoming patients, scheduling, insurance verification, and HIPAA-compliant records.

Competitive hourly pay with monthly team bonus and robust benefits. Join a tight-knit team of doctors and staff in an 8-operatory practice, with a focus on customer service and a warm, patient-centered

Qualifications

• 1+ year of customer service, front office, or administrative experience.
• Basic dental/medical insurance knowledge and benefits verification.
• Excellent communication, phone etiquette, and organizational skills.
• Proficient computer skills and meticulous patient record keeping.
• Team-oriented, motivated, and reliable with a warm personality.

Responsibilities

• Greet patients warmly and manage check-in/check-out.
• Schedule and manage appointments; maintain calendar.
• Verify insurance coverage, submit claims, collect co-pays.
• Maintain HIPAA-compliant patient records.
• Collaborate with dentists and staff to ensure smooth patient flow.

Skills

Customer service

Front office

Communication

Organizational skills

Team player

Tools

Practice management software

Insurance verification tools

Job description

Dental Front Office Receptionist | Team Performance Bonus + Great Hours! (Phoenix, AZ)

Job Title: Dental Front Office Receptionist / Patient Coordinator (Full-Time)

Location: Phoenix, AZ (Solterra Dentistry)

Compensation: $18.00 – $21.00 / hour + Monthly Team Performance Bonus Potential!

Schedule: Full-Time | Mon & Wed 7:15 AM – 5:00 PM | Tue & Thu 7:15 AM – 4:00 PM | Fri 9:00 AM – 1:00 PM (Half-day Fridays!)

Why You'll Love Working With Us

At Solterra Dentistry, we believe a great dental experience starts the moment a patient walks through our front doors. Led by Dr. Lubomir Manov and Dr. Elizabeth Gubernick, our practice combines high-tech, modern dental care with a warm, family-oriented atmosphere.

We operate out of a beautiful, 8-operatory practice supported by a tight-knit clinical and administrative team (2 Doctors, 2 Hygienists, 2 Assistants, a Sterilization Tech, and a dedicated 2-person Front Desk team). We take pride in cultivating an uplifting, collaborative environment where every team member is valued, supported, and rewarded for our collective success through monthly team performance bonuses!

Key Responsibilities

• Patient Hospitality: Warmly greet patients, manage check-in/check-out processes, and maintain an organized, welcoming reception area.

• Scheduling & Phone Management: Answer incoming calls, schedule/confirm appointments, optimize the office calendar, and follow up on unscheduled treatment.

• Insurance & Billing: Verify dental insurance coverage/benefits, submit claims, collect co-pays/deductibles, and assist with financial options and treatment plans.

• Patient Records: Accurately collect and update medical histories, chart details, and insurance information in compliance with HIPAA guidelines.

• Team Collaboration: Communicate effectively with our dentists, hygienists, and assistants to ensure smooth daily patient flow.

Qualifications & Skills

• Required: 1+ years of customer service, front office, or administrative experience (dental or medical background highly preferred)

• Required: Basic dental/medical insurance knowledge and comfortable verifying benefits & co-pays

• Required: Exceptional communication, phone etiquette, and organizational skills

• Required: Computer proficiency and strong attention to detail with patient records

• Mindset: Eager, motivated, fast learner, dependable, and a true team player with a warm, welcoming personality!

What We Offer (Benefits)

• Competitive Compensation: $18.00 – $21.00/hr (depending on experience)

• Bonus Potential: Monthly Team Performance Bonus opportunity!

• Work-Life Balance: Early finish on Fridays so you can kickstart your weekend early!

• Comprehensive Benefits Package: Medical, Dental, and Vision coverage

• Retirement Security: 401(k) plan with company match

• Paid Time Off: Vacation, sick time, and paid holidays

• Supportive Culture: Work alongside a collaborative 2-person front desk team with great doctors and clinical staff