Dental Front Office Billing and Collections Coordinator

Gentle Dental Care | Nampa; Nampa (ID); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Competitive wage

Paid time off

Holiday pay

Employee Dental Plan

Retirement plan

Clothing allowance

Jobly Bonus

Job summary

Gentle Dental Care | Nampa is seeking a Dental Front Office Billing and Collections Coordinator to join our patient-focused team. You will handle insurance claims, patient billing, and front desk operations in a friendly, professional setting.

The ideal candidate has 1–2 years of dental front office or billing experience, knowledge of ADA codes, and proficiency with Dentrix. Competitive pay and benefits are offered in a collaborative environment.

Qualifications

• Knowledge of dental insurance plans, ADA codes, and claims processing.
• Experience with Dentrix.
• Dental front office or billing experience preferred (1–2 years).

Responsibilities

• Manage claims creation, submission, and follow-ups.
• Handle patient billing, account audits, and payment collection.
• Monitor aging reports and follow up on outstanding balances.
• Communicate with insurance companies to resolve claim issues.
• Greet patients and support front desk tasks while ensuring HIPAA compliance.

Skills

Dental insurance plans

ADA codes

Claims processing

Communication skills

Customer service

Tools

Dentrix

Job description

Join Our Team as a Dental Front Office Billing and Collections Coordinator!

We are a patient-focused dental practice committed to providing exceptional care and creating a welcoming, professional environment. We are looking for a reliable, detail-oriented team member to join our front office team and help maintain smooth daily operations.

Pay

• $20 - $30 per hour

Shift & Schedule

Expected hours: 36 – 40 per week

Requirements

• Knowledge of dental insurance plans, ADA codes, and claims processing
• Experience with Dentrix

Preferences

• Dental front office or billing experience required (minimum 1–2 years preferred)Knowledge of dental insurance plans, ADA codes, and claims processing
• Experience with Dentrix
• Strong communication, customer service, and problem-solving skills
• High attention to detail and ability to multitask in a fast-paced environment
• Positive attitude, dependability, and professionalism

Job Description

Position Overview

The Dental Billing & Collections Coordinator plays a key role in patient communication, financial management, and administrative flow. This position is ideal for someone who enjoys interacting with patients while ensuring accurate billing and efficient office systems.

Responsibilities

Billing & Collections

• Manage claims creation, submission, and follow-ups
• Handle patient billing, account audits, and payment collection
• Monitor aging reports and follow up on outstanding balances
• Communicate with insurance companies to resolve claim issues
• Maintain compliance with dental coding and billing standards

Front Desk / Administrative

• Greet and check in/out patients with professionalism and warmth
• Answer phones and assist patients with questions about treatment and insurance
• Maintain organized records and ensure HIPAA compliance
• Support daily administrative tasks as needed

We look forward to meeting you!

Benefits

• Competitive wage
• Paid time off
• Holiday pay
• Employee Dental Plan
• Retirement plan
• Clothing allowance

Jobly Bonus

• $75 (awarded to candidates hired through Jobley)

Facility Information

• Name: Gentle Dental Care | Nampa
• Location: 3246 12th Ave Rd, Nampa, Idaho
• Type: Dental clinic

Opening Hours

• Monday: 8:00AM–5:00PM
• Tuesday: 8:00AM–5:00PM
• Wednesday: 8:00AM–5:00PM
• Thursday: 7:00AM–3:00PM
• Friday: 8:00AM–12:00PM
• Saturday: Closed
• Sunday: Closed

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