Lead Front-End Cashier

Lowe's; Pittsburgh (Allegheny County); On-site; USD 30,000 - 35,000; Full time

Job summary

Lowe's is seeking a frontline associate to assist customers, operate registers, and support daily store operations in Pittsburgh. The role focuses on understanding customer needs, demonstrating products, and processing transactions with accuracy.

You'll guide customers through projects, share product knowledge, and maintain checkout efficiency while upholding store standards and safety procedures.

Qualifications

• High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
• Less than 1 Year Experience using a computer
• Less than 1 Year Experience using common retail technology, such as smart phones and tablets
• 1 Year Retail experience as a cashier
• Ability to obtain sales related licensure or registration as may be required by law
• 1 Year Supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees
• Experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, protection plans, and explaining warranties, product features, and benefits
• Less than 1 Year Retail experience detecting common signs of shoplifting (e.g., merchandise hidden inside of containers, merchandise under carts, price labels switched)

Responsibilities

• Provides SMART customer service at all times through Lowe's customer service policies, procedures and programs
• Seeks out customers to understand needs and assists in locating, demonstrating, selecting, carrying, and loading merchandise
• Listsens to and responds to customer questions by guiding them through projects when necessary
• Communicates information to customers regarding stock, special order merchandise, feature benefits, application, and warranty information
• Coaches, trains, and provides feedback to associates in department duties and sales opportunities
• Uses a cash register to process sales transactions, returns, and refunds according to company guidelines
• Removes security tags, verifies product information, and bags merchandise for customers
• Assists in line vesting to improve checkout throughput and may open additional registers
• Prepares register area at shift start/end and stocks supplies
• Inspects returned merchandise for damages
• Enters and submits customer orders, prints order tickets, verifies receipts, and signs off on loading tickets
• Looks up product information and checks competitor prices for price match
• Records items used in store on the store use lists
• Completes cash counting and daily reconciliation duties
• Monitors cash in drawer and cash recycler levels
• Monitors store entrances/exits and assists customers or associates who trigger alarms
• Detects signs of shoplifting and communicates them to management/Asset Protection
• Ensures compliance with housekeeping standards and store cleanliness
• Maintains a safe and secure work environment with daily safety practices
• Operates store equipment as needed (examples include Zebra phone, cash recycler, copiers, CCTV, panel saw, etc.)
• Performs other duties as assigned

Skills

Customer service

Cash handling

Sales

Communication

Education

High school diploma or GED

Tools

Cash register

Scanner

CCTV system

Job description

Lowe's is seeking a frontline associate to assist customers, operate registers, and support daily store operations in Pittsburgh. The role focuses on understanding customer needs, demonstrating products, and processing transactions with accuracy.

You'll guide customers through projects, share product knowledge, and maintain checkout efficiency while upholding store standards and safety procedures.