Lead Cashier & Front-End Supervisor

Lowe's; Tarentum (Allegheny County); On-site; USD 17,000 - 22,000; Full time

Job summary

Lowe’s is hiring at a Tarentum, PA location to provide exceptional customer service, assist shoppers, and process transactions. You will help customers locate items, answer questions, and support store operations across departments with a focus on service quality.

Qualifications include a high school diploma or GED and 1 year of cashier/retail experience; training is provided to help you grow in sales and customer engagement.

Qualifications

• High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
• 1 Year Retail experience as a cashier
• Less than 1 Year Experience using common retail technology, such as smartphones and tablets
• Ability to obtain sales related licensure or registration as may be required by law

Responsibilities

• Provides SMART customer service at all times through Lowe’s customer service policies, procedures and programs
• Seeks out customers to understand needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
• Listens to and responds to customer and employee questions by guiding them to areas of the store and through projects
• Communicates information to customers regarding stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs
• Coaches, develops, provides feedback, and trains associates in departmental duties or sales opportunities (CSA Front End Team)
• Uses a cash register to process sales transactions, returns, and refunds according to company guidelines
• Provides proper monetary change to front-end associates for register activities
• Removes security tags, verifies product information, and bags merchandise for customers
• Assists in line vesting to speed checkout and opens additional registers when needed
• Prepares register area at start/end of shift and stocks supplies
• Inspects returned merchandise for damages
• Enters and submits customer orders, prints order tickets, verifies receipts, and signs loading tickets
• Looks up product information and price matches for customers
• Records store use items on the store use list
• Completes cash counting and daily reconciliation duties
• Monitors cash in drawer and cash recycler levels
• Monitors store entrances/exits for security and assists customers or associates
• Detects shoplifting signs and communicates them to management/Asset Protection
• Ensures housekeeping and safety standards in store areas
• Maintains a safe work environment with daily safety reviews and hazard notes
• Operates store equipment as needed (various devices)
• Performs additional duties as assigned

Skills

Customer service

Cashier

Retail experience

Sales ability

Education

High school diploma or GED

Job description

Lowe’s is hiring at a Tarentum, PA location to provide exceptional customer service, assist shoppers, and process transactions. You will help customers locate items, answer questions, and support store operations across departments with a focus on service quality.

Qualifications include a high school diploma or GED and 1 year of cashier/retail experience; training is provided to help you grow in sales and customer engagement.