Front-End Lead & Customer Experience Coach

Lowe's; Perrysburg (OH); On-site; USD 18,000 - 23,000; Full time

Job summary

Lowe's in Perrysburg, OH is hiring for a full-time cashier role. You will greet customers, locate and load merchandise, operate the register, and handle returns per policy.

You will assist customers with questions, price match, and maintain the register area. The position involves helping customers and associates, supporting sales opportunities, and ensuring smooth checkout operations at Lowe's.

Qualifications

• High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable.
• Less than 1 Year Experience using a computer, including inputting, accessing, modifying, or outputting information.
• Less than 1 Year Experience using common retail technology, such as smart phones and tablets.
• 1 Year Retail experience as a cashier.
• Ability to obtain sales related licensure or registration as may be required by law.

Responsibilities

• Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs.
• Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise.
• Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary.
• Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs.
• Coaches, develops, provides feedback, and trains associates in the various departmental duties or sales opportunities (CSA Front End Team).
• Uses a cash register to process sales transactions, returns, and refunds according to company guidelines.
• Provides proper monetary change to CSA Front End associates for register activities.

Skills

Customer service

Cashier

Sales

Communication

Computer literacy

Education

High school diploma or GED

Job description

Lowe's in Perrysburg, OH is hiring for a full-time cashier role. You will greet customers, locate and load merchandise, operate the register, and handle returns per policy.

You will assist customers with questions, price match, and maintain the register area. The position involves helping customers and associates, supporting sales opportunities, and ensuring smooth checkout operations at Lowe's.