Lead Cashier & Customer Experience Pro

Lowe's; Bethel Park (Allegheny County); On-site; USD 17,000 - 22,000; Full time

Job summary

Lowe’s in Bethel Park is seeking a customer-focused associate to deliver smart customer service, locate and demonstrate products, and assist customers through checkout processes. The role includes answering questions, guiding projects, and supporting the team with pricing and stock information.

You'll work with cash handling and POS systems while helping to maintain store standards and safety. A background in retail and strong communication are preferred for ongoing customer support.

Qualifications

• Proven customer service experience in a retail setting.
• Ability to assist customers, explain products, and close sales.
• Strong communication and listening skills.
• Willingness to train others and work as part of a team.
• Familiarity with basic store technology and checkout procedures.

Responsibilities

• Provides customer service per Lowe’s policies and programs.
• Assists customers in locating, demonstrating, and loading merchandise.
• Responds promptly to questions and guides customers through projects.
• Communicates stock, price and warranty information related to Lowe’s programs.
• Coaches and trains associates in departmental duties and sales opportunities.

Skills

Customer service

Cash handling

Communication

Sales ability

Team coaching

Education

High school diploma or GED

Tools

POS system

Job description

Lowe’s in Bethel Park is seeking a customer-focused associate to deliver smart customer service, locate and demonstrate products, and assist customers through checkout processes. The role includes answering questions, guiding projects, and supporting the team with pricing and stock information.

You'll work with cash handling and POS systems while helping to maintain store standards and safety. A background in retail and strong communication are preferred for ongoing customer support.