Lead Front Desk & Security Coordinator

Abode; Redwood City (CA); In loco; USD 36.000 - 39.000; Tempo pieno

Vantaggi offerti da questo lavoro

$26.00–$28.00 per hour

Full-time, 40 hours per week

On-site work arrangement

PTO: 19 days per year

Holidays: 12 paid per year

Medical, dental and vision coverage

403(b) retirement plan with employer"s

Voluntary benefits: commuter aid, life

Descrizione del lavoro

Abode Property Management is seeking a Lead Desk Clerk for Canyon Vista in Redwood City, CA. This role supports the Property Manager, oversees desk operations and security personnel, and ensures policy compliance across the site.

You will train staff, manage visitor screening, and maintain logs while fostering respectful resident relations and teamwork. The position includes on-site duties and required training.

Competenze

• High school diploma or equivalent (GED) required.
• Must exercise good judgment in dealing with residents, staff, visitors, and vendors, and provide leadership and team building to the security/desk staff.
• Knowledge of supportive housing, interim housing, or housing first models.
• Use of personal vehicle and proof of valid California Driver's License and current auto insurance, along with a clean DMV record, is required.

Mansioni

• On-duty rest and meal periods are required.
• Monitor, record, follow-up and provide oversight of daily common area activities to maintain property security.
• Maintain communication with security contract representatives regarding changes or needs.
• Screen, document and record all visitors to confirm authorization on the property.
• Maintain and ensure accuracy and confidentiality of property logs and journals.
• Respond to property emergencies and incidents and elevate to the appropriate chain of command.
• Complete incident reports accurately and timely and escalate as needed.
• Report violations of rules to upper management.
• Assist tenants with work orders, incident reports, and grievances.
• Attend required trainings and maintain a presentable front desk area.
• Provide information to tenants, visitors, and applicants about housing functions.
• Answer phones and operate front desk systems; on-duty meals are paid.

Conoscenze

Leadership

Communication

Organizational skills

De-escalation

Problem solving

Cultural humility

Formazione

High school diploma or equivalent

Strumenti

Microsoft Office

Descrizione del lavoro

Abode Property Management is seeking a Lead Desk Clerk for Canyon Vista in Redwood City, CA. This role supports the Property Manager, oversees desk operations and security personnel, and ensures policy compliance across the site.

You will train staff, manage visitor screening, and maintain logs while fostering respectful resident relations and teamwork. The position includes on-site duties and required training.