Lead Front Desk Receptionist

Ozark Regional Vein & Artery Center; Rogers (AR); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401(k)

Health, dental, vision, and life ins.

Disability insurance

Paid time off

Job summary

The Edge Men's Health Clinic, part of a respected network alongside Renew Aesthetics and Ozark Regional Vein & Artery Center, seeks a polished Patient Experience Team Member to join a growing team in Rogers, AR. This lead front desk receptionist role offers an award-winning setting and a Monday-Thursday schedule in a fast-paced environment.

Ideal candidates are friendly, service-driven, and ready to deliver a high-touch, concierge front desk experience while coordinating schedules, checking in

Qualifications

• Minimum 2 years of medical scheduling/front desk experience.
• Minimum 2 years of computer experience.
• Bilingual English/Spanish preferred.

Responsibilities

• Greet patients warmly and create a positive first impression.
• Deliver a concierge-style front desk experience during visits.
• Manage front desk communications (phone, texts, emails).
• Coordinate and optimize appointment scheduling for smooth clinic flow.
• Handle scheduling changes with professionalism, empathy, and efficiency.
• Assist with patient check-in/check-out and process payments.
• Educate patients on services, promotions, and products where appropriate.

Skills

Polished presence

Communication skills

Interpersonal skills

Multitasking

Attention to detail

Organizational skills

Bilingual EN/ES

Tools

Scheduling software

Microsoft Word

Microsoft Excel

Job description

Patient Experience Team Member (Lead Front Desk Receptionist) - The Edge Men's Health Clinic

Award-Winning Team | Growth Opportunity | Monday-Thursday Schedule

The Edge Men's Health Clinic-recently named 2025 Best of Northwest Arkansas: Men's Clinic-is seeking a polished, energetic, and service-driven Patient Experience Team Member to join our growing team.

We are part of a highly respected network of healthcare practices, alongside Renew Aesthetics (2025 Best Weight Loss Clinic) and Ozark Regional Vein & Artery Center (2025 Best Vein Center). Together, we are known for delivering exceptional patient care, innovative treatments, and a premium experience.

If you thrive in a fast-paced environment, enjoy connecting with people, and take pride in creating a welcoming and efficient front office experience, we would love to meet you.

What You'll Do

• Greet patients warmly and create a positive, professional first impression
• Deliver a high-touch, concierge-style experience throughout the patient visit
• Manage front desk communications including phone calls, texts, emails, and inquiries
• Coordinate and optimize the appointment schedule to ensure smooth clinic flow
• Handle scheduling changes with professionalism, empathy, and efficiency
• Assist with patient check-in/check-out and accurately process payments
• Educate patients on services, promotions, and products as appropriate

What We're Looking For

• Friendly, polished, and professional presence
• Strong communication and interpersonal skills
• Ability to multitask and stay organized in a busy environment
• High attention to detail and accuracy
• Comfortable using multiple systems (e.g., scheduling software, Word, Excel)
• Team-oriented with a positive, adaptable mindset

Qualifications

• Minimum 2 years of medical scheduling or front office experience (required)
• Minimum 2 years of computer experience (required)
• Bilingual (English / Spanish) preferred

Schedule & Work Environment

• Monday-Thursday | 7:00 AM - 4:00 PM
• 30‑minute unpaid lunch
• In‑person role located in Rogers, AR

Compensation & Benefits

• $15-$20/hour, depending on experience
• 401(k)
• Health, dental, vision, and life insurance
• Disability insurance
• Paid time off

Why Join Us

• Be part of an award-winning, growing organization
• Work in a collaborative, team-oriented environment
• Opportunity for growth across multiple specialty clinics
• Consistent weekday schedule with long weekends

Location Requirement

• Applicants must be able to reliably commute to Rogers, AR 72758 or relocate prior to start.