Lead Franchise Onboarding and Training Coordinator

Authority Brands; Atlanta (GA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Full benefits package (PTO, holidays,

Job summary

Authority Brands Inc. seeks a Lead Onboarding Coordinator to manage training coordination and new-owner onboarding across its portfolio.

Based in Atlanta, GA, the role oversees the training calendar, scheduling, resources and owner readiness from signing through on-site attendance, with minimal travel. The ideal candidate will have extensive experience coordinating training programs, building schedules, and supervising teams, plus strong communication with external partners.

Qualifications

• 4+ years coordinating training, events, or programs for multiple groups.
• Experience building annual schedules that match people, rooms and equipment across programs.
• Experience supervising or leading others.
• Clear written communication with external customers.
• Strong skills with Microsoft 365 and scheduling or LMS tools.
• Travel and lodging management experience preferred.

Responsibilities

• Build and maintain the annual shared training calendar across the portfolio: schedule cohorts.
• Match classrooms and lab spaces to each class and protect weeks for company town halls.
• Assign certified facilitators to each class from qualification matrix with backups.
• Balance facilitator teaching loads and flag conflicts to the Director of Training.
• Resource each class: materials, kits, equipment and vendor sessions.
• Enroll new owners into cohorts from the franchise development handoff.
• Confirm pre-work is complete before seat is confirmed and follow up with owners behind.
• Send franchisees travel and logistics communications: dates, location, lodging, pre-work reminders.
• Coordinate travel and lodging for attendees and facilitators within policy.
• Work with brand launch teams and franchise business consultants on timing.
• Report on seats, fill, readiness and facilitator load by brand.
• Supervise the Onboarding Coordinator.

Skills

Training coordination

Scheduling

Team leadership

Written communication

Microsoft 365

LMS tools

Franchise onboarding

Travel logistics

Tools

Learning Management System (LMS)

Scheduling software

Job description

Authority Brands Inc. seeks a Lead Onboarding Coordinator to manage training coordination and new-owner onboarding across its portfolio.

Based in Atlanta, GA, the role oversees the training calendar, scheduling, resources and owner readiness from signing through on-site attendance, with minimal travel. The ideal candidate will have extensive experience coordinating training programs, building schedules, and supervising teams, plus strong communication with external partners.