Lead Fire & Life Safety Service Technician

vallenext; Pasadena (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Vallen is seeking a Lead Service Technician focused on Life Safety Services to install, inspect, test and maintain life safety systems for established customers across scheduled visits. You will lead technicians, coordinate job activities, and ensure documentation and invoicing accuracy while upholding regulatory standards.

The role requires certifications, strong mechanical skills, and experience with life safety systems such as fire protection and gas detection.

Qualifications

• High School or GED.
• Minimum 3 Certification (manufacturing/state) in a fire protection related field.
• NICET II or greater.
• Fire Alarm & Ext A 2-4 years' experience.
• WBS Construction 2-4 years' experience (Industry related).
• RME-I (if applicable).
• Mechanically inclined.
• Advance communication, initiative, and problem-solving skills.
• Experience in installation/maintenance of Life Safety Systems.
• Advance industry segment knowledge.
• Maintain minimum productivity of 95% within 60 days.
• Demonstrated ability to manage a Customer Account or Project.
• Ability to repair and service equipment sold by Vallen.
• Current Motor Vehicle License with good driving record.
• Commercial Driver's License if carrying loads of hazardous materials.
• Proficient with hand tools.
• Able to complete repairs and maintenance of equipment in a timely and accurate manner.
• Able to provide assistance, advise and training to Vallen associates and plant personnel.
• Assist warehouse personnel with order fulfillment if needed.
• Keep all certifications and licenses current and renewed by continuing education as required.
• Must pass Drug & Alcohol screen, Physical exam, and background check.

Responsibilities

• Provide quality of service to our customers. Assist assigned HTS technicians with proper training in Vallen standard operating procedures.
• Provide customer service in installation and/or ITM of Life Safety Systems including Fire Extinguishers, Fire Alarm and Detection Systems, Gas Detection Systems, Foam Systems, Dry Chemical Systems, Clean Agent Systems, Special Hazard Systems and Water Based Systems.
• May coordinate jobs or lead other technicians within area of expertise and interact with customers to coordinate activities.
• Ensure all documentation associated with tasks is completed and turned in for invoicing.
• Ensure required copies are provided to the customer upon servicing equipment.
• Maintain knowledge of State, OSHA, and NFPA regulations relevant to duties.
• May handle Parts & Equipment requests and maintain inventories related to jobs and orders.
• Maintain safe work practices and assist in shipping/receiving and asset handling as needed.
• Supervise a tech service unit if required.

Skills

Mechanically inclined

Advanced communication

Problem solving

Initiative

Hand tools

Customer service

Education

High School or GED

Fire protection certs

NICET II or greater

Job description

Vallen is seeking a Lead Service Technician focused on Life Safety Services to install, inspect, test and maintain life safety systems for established customers across scheduled visits. You will lead technicians, coordinate job activities, and ensure documentation and invoicing accuracy while upholding regulatory standards.

The role requires certifications, strong mechanical skills, and experience with life safety systems such as fire protection and gas detection.