Lead Field Service Technician IV - Power Systems Expert

Alpha Technologies Services Inc.

Village of East Syracuse (NY)

On-site

USD 75,000 - 100,000

Full time

14 days+

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Benefits offered by this job

Paid time off

Medical/dental/vision insurance

Life insurance

Short/long-term disability

Tuition reimbursement

Flex spending

Employee stock purchase plan

401K plan

Job summary

EnerSys is seeking a highly motivated Senior Field Service Technician IV to join our Energy Systems team. You will provide advanced on-site support, install, maintain, repair, and troubleshoot complex battery and power systems while mentoring junior technicians.

The role requires strong problem-solving, leadership, and customer-facing communication. Travel will be extensive, with adherence to safety policies and ISO/DOT/OSHA standards, and you will help ensure uptime and high-quality service for

Qualifications

5+ years of proven experience as a Field Service Technician with progressive responsibility in battery/power systems
Experience leading and mentoring junior technicians
Strong knowledge of battery technologies, UPS, power distribution and related systems

Responsibilities

Provide expert on-site support for installation, commissioning, maintenance and repair of complex battery equipment and power systems
Diagnose and troubleshoot intricate technical issues using advanced diagnostic tools
Lead small to medium field service projects and coordinate resources for timely completion
Mentor and train junior technicians, sharing expertise and best practices
Document service activities and prepare technical reports for stakeholders