Lead Field Filter Service Technician

American Air Filter; Cedar Grove (NJ); On-site; USD 65,000 - 90,000; Full time

Job summary

AAF International is seeking a Service Tech Lead to coordinate a team of service technicians and ensure timely on-site customer service. The role manages field operations, routes, and reporting, with emphasis on safety, quality, and efficient truck usage.

You will perform inspections, relay deficiencies to the manager, and ensure paperwork is completed and signed. Must be able to climb ladders, work at heights, and travel for service jobs as needed.

Qualifications

• High School Diploma or equivalent required.
• Basic HVAC knowledge is preferred.
• Ability to communicate with customers and coworkers.

Responsibilities

• Ensure all Service Techs have the correct orders for the day.
• Coordinate the use of company trucks.
• Ensure all orders are completed and returned to SAP.
• Perform visual inspections of each unit during the service.
• Take notes of any deficiencies and forward to manager.
• Ensure that the service truck is maintained and clean.
• Accountability of all tools.
• Load the truck and keep it clean.
• Make initial contact with the person in charge on arrival and explain the day’s work.
• At completion, remove and dispose of all trash and ensure paperwork is signed.
• Make deliveries and pickups when necessary.
• Perform other duties as assigned.
• Date and initial filters in filter bank.
• Must be a team player and able to work with others.
• Able to climb all types of ladders and not afraid of heights.
• Clean debris and spent filters from rooftops and dispose properly.
• Occasionally travel out of town for service jobs.

Skills

Team collaboration

Customer communication

On-site coordination

Safety awareness

Attention to detail

Education

High School Diploma or equivalent

Tools

Forklift operation

Basic hand tools

Job description

AAF International is seeking a Service Tech Lead to coordinate a team of service technicians and ensure timely on-site customer service. The role manages field operations, routes, and reporting, with emphasis on safety, quality, and efficient truck usage.

You will perform inspections, relay deficiencies to the manager, and ensure paperwork is completed and signed. Must be able to climb ladders, work at heights, and travel for service jobs as needed.