Lead Field Engineer — VIP Server & Storage Expert

Unisys

Salt Lake City (UT)

On-site

USD 65,000 - 95,000

Full time

4 days ago

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Job summary

Unisys is seeking a Field Engineer to support large, complex clients across our storage, server and network products. You will perform break/fix on servers and storage, and provide VIP deskside support to key accounts.

The role requires advanced hardware, software and OS knowledge, strong troubleshooting, and the ability to install and certify mainframes and related infrastructure. You will work with senior teams to resolve escalated issues.

Qualifications

High School Diploma or GED is required.
Technical certification or Associate Degree is preferred (may be required).
4–6 years of experience in the area of responsibility.

Responsibilities

Serves as Field Engineer for large, complex clients and across the range of company products and services.
Performs server and storage break and fix.
Performs VIP deskside support activities.
Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
Leverages advanced understanding of hardware, software and operating systems, along with advanced troubleshooting capabilities to address and resolve significant issues escalated from team members and/or clients.
Tests and certifies mainframes, servers and other infrastructure associated with networks and peripherals.