Onsite Field Engineer & Tech Solutions Specialist

Unisys Corporation; Aurora (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Unlimited PTO

401(k) match

Healthcare

Job summary

Unisys Corporation seeks a Field Engineer to deliver comprehensive on-site engineering support for a base of large, complex clients. You will own on-site service activities and perform advanced maintenance, including low-complexity installs, while providing technical feedback to improve service delivery.

Ideal candidates have 2–4 years of experience in the field and may hold technical certification or an Associate Degree.

Qualifications

• High School Diploma or GED required.
• May require technical certification or Associate Degree.
• Generally, 2-4 years' experience in area of responsibility.

Responsibilities

• Provides the full range of Field Engineering support for an assigned base of large / complex clients.
• Takes complete ownership of onsite service activity.
• Performs advanced-level maintenance on all products, including low-complexity installation activities.
• Provides technical feedback on equipment, systems and processes to improve overall service delivery.
• Uses advanced tools and technical knowledge to resolve client problems and conduct scheduled installs.
• Identifies and resolves systemic issues within the team.
• Proactively supports the needs of other team members, providing technical assistance and expertise.
• Contributes to improved client services metrics reporting and documentation.
• Monitors technical and process issues, proactively informing the manager and/or team on offering improvement recommendations.

Skills

Field Engineering

Customer Support

Problem Solving

Education

High School Diploma or GED

Technical Certification or Associate Degree

Job description

Unisys Corporation seeks a Field Engineer to deliver comprehensive on-site engineering support for a base of large, complex clients. You will own on-site service activities and perform advanced maintenance, including low-complexity installs, while providing technical feedback to improve service delivery.

Ideal candidates have 2–4 years of experience in the field and may hold technical certification or an Associate Degree.