Field Engineer - Computer Systems & Onsite Support

Unisys Corporation; Fresno (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Unlimited paid time off

401(k) plan

Comprehensive healthcare

HSA matching

Ongoing learning opportunities

And more!

Job summary

Unisys is seeking a Field Engineer to provide the full range of field engineering support for a base of large and complex clients. You will own onsite service activity, perform advanced maintenance, and gather feedback to improve service delivery.

Ideal candidates have a high school diploma or GED, with 2–4 years of related experience and possibly technical certifications or an Associate Degree. A valid driver's license and access to a reliable vehicle are required.

Qualifications

• High School Diploma or GED required.
• May require technical certification or Associate Degree.
• Generally, 2-4 years' experience in area of responsibility.

Responsibilities

• Provides the full range of Field Engineering support for an assigned base of large / complex clients.
• Takes complete ownership of onsite service activity.
• Performs advanced-level maintenance on all products, including low-complexity installation activities.
• Provides technical feedback on equipment, systems and processes to improve overall service delivery.
• Uses advanced tools and technical knowledge to resolve client problems and conduct scheduled installs.
• Identifies and resolves systemic issues within the team.
• Proactively supports the needs of other team members, providing technical assistance and expertise.
• Contributes to improved client services metrics reporting and documentation.
• Monitors technical and process issues, proactively informing the manager and/or team on offering improvement recommendations.

Education

High School Diploma or GED

Associate Degree (optional)

Technical certification (optional)

Job description

Unisys is seeking a Field Engineer to provide the full range of field engineering support for a base of large and complex clients. You will own onsite service activity, perform advanced maintenance, and gather feedback to improve service delivery.

Ideal candidates have a high school diploma or GED, with 2–4 years of related experience and possibly technical certifications or an Associate Degree. A valid driver's license and access to a reliable vehicle are required.