Lead Family Advocate for Immigrant & Displaced Communities

Women In Need (Win); New York (NY); On-site; USD 37,000 - 53,000; Full time

Job summary

Women In Need (Win) in New York City is seeking a compassionate Family Advocate to support immigrant, asylum-seeking, and displaced families in Win shelters. The role focuses on trauma-informed advocacy, education, and resource navigation for Spanish-speaking clients.

You will assess needs, coordinate with legal services, conduct Know Your Rights workshops, and help families access housing, education, employment, and stabilization opportunities while maintaining case records and building

Qualifications

• Bachelor’s degree in social work, Human Services, or related field with two years of relevant experience or five years of related professional experience.
• Experience with immigrant, refugee, asylum-seeking, or displaced populations preferred.
• Willingness to learn and understand U.S. immigration systems and processes.
• Bilingual in Spanish and English.
• Excellent written, verbal, and interpersonal communication skills.

Responsibilities

• Assess immigrant, asylum-seeking, and displaced families to identify needs, provide service navigation, and connect clients to appropriate resources and supports.
• Guide clients through complex immigration, housing, and social service systems while providing advocacy and trauma-informed support.
• Partner with legal service providers to ensure families receive available legal assistance and support clients in gathering required documentation and completing applications.
• Coordinate referrals, accompany clients to appointments when needed, and provide ongoing follow-up to help families achieve their goals.
• Deliver Know Your Rights workshops and other educational programming across Win shelter sites.
• Translate and interpret immigration-related documents and communications for Spanish-speaking clients and families.
• Collaborate with internal programs and community organizations to connect clients with housing, education, employment, income-building, and other stabilization opportunities.
• Maintain accurate case records and documentation, build relationships with community partners, and participate in trainings, meetings, and professional development activities.

Skills

Bilingual Spanish/English

Communication skills

Trauma-informed support

Education

Bachelor's degree in social work or related field

Job description

Women In Need (Win) in New York City is seeking a compassionate Family Advocate to support immigrant, asylum-seeking, and displaced families in Win shelters. The role focuses on trauma-informed advocacy, education, and resource navigation for Spanish-speaking clients.

You will assess needs, coordinate with legal services, conduct Know Your Rights workshops, and help families access housing, education, employment, and stabilization opportunities while maintaining case records and building