Family Entitlement Advocate - Benefits & Housing Support

Women In Need, Inc. (Win); New York (NY); On-site; USD 30,000 - 44,000; Full time

Job summary

Women In Need, Inc. (Win) in New York seeks an Entitlement Specialist to help families access public benefits, navigate entitlement systems, and pursue housing stability. The role involves advocacy, case support, financial education, and outreach to overcome barriers for families experiencing homelessness.

You will liaise with government agencies, assist with applications and recertifications, and maintain accurate case records. Bilingual English/Spanish is preferred.

Qualifications

• Bachelor's degree in human services or related field.
• Experience navigating entitlement systems and public benefits programs.
• Strong organizational and communication skills.
• Experience supporting individuals facing mental health challenges.
• Ability to manage a high-volume caseload and maintain accurate records.

Responsibilities

• Screen clients for eligibility and connect them to benefits programs.
• Assist with benefit applications, recertifications, appeals, and entitlement maintenance.
• Serve as liaison between clients and government agencies, such as HRA and Social Security.
• Escort clients to appointments and advocate for timely access to services and benefits.
• Prepare families for rehousing through financial education and resource navigation.
• Maintain accurate client records using CARES and Win's data systems.
• Facilitate weekly group sessions educating clients on resources and benefits.
• Prepare reports and ensure compliance with standards.

Skills

Advocacy

Client engagement

Written communication

Verbal communication

Organization

Microsoft Office

Bilingual English/Spanish

Education

Bachelor's degree in human services

Tools

CAREs data management system

Job description

Women In Need, Inc. (Win) in New York seeks an Entitlement Specialist to help families access public benefits, navigate entitlement systems, and pursue housing stability. The role involves advocacy, case support, financial education, and outreach to overcome barriers for families experiencing homelessness.

You will liaise with government agencies, assist with applications and recertifications, and maintain accurate case records. Bilingual English/Spanish is preferred.