Lead Executive Assistant & Office Operations Lead

Serent Capital; Austin, Northern (TX, KY); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Serent Capital seeks an experienced Lead Executive Assistant to provide high-level support to the firm's partners and senior leaders in the Austin office. The role includes managing complex calendars, coordinating travel, and leading a small administrative team while overseeing office services.

The ideal candidate has 5–8 years of EA experience, strong confidentiality, and the ability to drive firm-wide projects. Relocation support may be available; travel 5–10% domestically.

Qualifications

• 5–8 years of experience as an Executive Assistant or Senior Executive Assistant supporting C-suite or senior leadership.
• Experience in high-performance, fast-paced environments such as financial services or professional services is preferred.
• Prior people-management experience is a plus; ability to lead a team.
• Strong written and verbal communication with professional presence.
• Exceptional organizational skills and ability to manage competing priorities and deadlines.
• Discretion with confidential information and poise under pressure.

Responsibilities

• Manage complex calendars and scheduling for executive leadership, resolving conflicts and prioritizing by firm impact.
• Prepare materials and information for meetings, events, and interviews.
• Coordinate travel arrangements, logistics, and expense reporting.
• Maintain documents on file servers and repositories; ensure confidentiality.
• Greet visitors and set up meetings; manage refreshments as needed.
• Lead two administrative direct reports and provide day-to-day guidance and feedback.

Skills

Executive support

C-suite support

People management

Communication

Organization

Discretion

AI tooling

Education

BA/BS degree preferred

Tools

Microsoft Office

Zoom

Job description

Serent Capital seeks an experienced Lead Executive Assistant to provide high-level support to the firm's partners and senior leaders in the Austin office. The role includes managing complex calendars, coordinating travel, and leading a small administrative team while overseeing office services.

The ideal candidate has 5–8 years of EA experience, strong confidentiality, and the ability to drive firm-wide projects. Relocation support may be available; travel 5–10% domestically.