Lead Event Captain: Luxury Experiences Onsite

Matrix Model Staffing; New York (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

Matrix Model Staffing is seeking an experienced Event Captain to lead teams and ensure flawless execution across major markets in the US. This on-site role requires strong leadership, client management, and the ability to thrive in fast-paced, luxury-event environments.

You will supervise staff, coordinate with clients, and ensure polished guest experiences at each event location. Availability to travel locally and weekends/holidays is expected.

Qualifications

• Leadership experience in events, hospitality, or experiential settings.
• Onsite staff management and client relations capability.
• Thrives in fast-paced environments with professionalism.

Responsibilities

• Lead event teams and supervise staff onsite.
• Maintain client communication to ensure expectations are met.
• Oversee flawless execution and guest experience from start to finish.
• Travel locally to event locations as needed; manage schedules.

Skills

Leadership

Staff management

Client relations

Communication

Time management

Detail oriented

Hospitality

Event operations

Tools

Email

Spreadsheets

Event apps

Job description

Matrix Model Staffing is seeking an experienced Event Captain to lead teams and ensure flawless execution across major markets in the US. This on-site role requires strong leadership, client management, and the ability to thrive in fast-paced, luxury-event environments.

You will supervise staff, coordinate with clients, and ensure polished guest experiences at each event location. Availability to travel locally and weekends/holidays is expected.