Lead Evening Tour Guide

Historic Tours of America; Saint Augustine (FL); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Paid training

Health and wellness plans

Paid vacation

Paid sick time

401K with company matching

Employee discounts

Free admission to company attractions

First Stop Health

Job summary

Historic Tours of America in St. Augustine seeks a Lead Evening Tour Guide to welcome guests, supervise staff, and help deliver our Ghosts & Gravestones tours. You will assist with research, script writing, and costuming to keep tours engaging.

This role requires leadership, reliability, and the ability to motivate a team. Candidates should be comfortable performing as a Ghost Host or ghost tour driver when needed, and must pass background checks and a DOT medical exam.

Qualifications

• Ability to motivate, develop, and direct people.
• Clear English communication (written and spoken).
• Ability to read, analyze information and make timely decisions.
• Memorize scripted story and stage directions for performances.
• Must pass pre-employment MVR/background check and substance screening.
• Valid DOT physical required.

Responsibilities

• Research and create route changes for the nightly tour.
• Coordinate with managers to schedule tours across departments.
• Assist the Manager in supervising staff, scheduling, hiring, training, and reviews.
• Maintain order while guiding crowds through venues.
• Address and resolve guest issues.
• Develop historical characters and approve costumes/props for accuracy.
• Perform as Ghost Host or Ghost Tour Driver when required.

Skills

Team leadership

English proficiency

Analytical thinking

Script memorization

Background check

DOT medical

Job description

Old Town Trolley tours of St. Augustine voted BEST EMPLOYER!

Named one of the Top 3 Employers and Best Leadership in St. Augustine. Proud winner of the Chamber Member of the Year and Florida's First Coast Tourism Impact Award. Join the team everyone's talking about!

Have fun as you bring to life the ghoulish past of our premier frightseeing Ghosts & Gravestones tour!

Share the eerie side of our region's history and entertain guests by taking them on a journey back in time by touring the most haunted places in the city! Supervise others while ensuring the operation runs smoothly!

Expand your performance repertoire as an actor and historical interpreter at the Ghosts & Gravestones tour

Position Summary

The Lead Evening Tour Guide ensures our guests feel welcomed and glad they have chosen our company to entertain them! They assist in historical research, theatrical direction, must have creativity to write and improve scripts and tour presentations, and help with costuming and prop acquisition. This position requires a good sense of responsibility to lead and manage others with the ability to motivate the team and promote a harmonious workplace.

Employee Benefits

• Competitive pay and paid training: $25 per hour
• All FT Employees are eligible for 2 weeks of paid vacation time as well as company sponsored health and wellness plans
• All FT, PT and Seasonal employees are eligible for: paid sick time, 401K plan with company matching*, fun and upbeat work environment with various award and recognition celebrations throughout the year, First Stop Health - 24 hr. access to doctor by phone or computer for employee and their dependents (Employer pays 100%), discounts in retail stores and free admission to all company attractions

Operating tours, attractions and retail in Boston, Charleston, Key West, Nashville, San Diego, San Antonio, St. Augustine, Savannah and Washington, DC since 1980!

• Eligibility requirements may apply

Essential Functions

• Assist with researching and creating route changes in the nightly tour
• Communicating with managers of other departments (Sales, HR, Safety, etc) to ensure proper tour scheduling
• Assist the Manager in supervising employees, aiding in scheduling, staff assignments, hiring, training, and yearly reviews.
• Ensure the staff maintains order when guiding crowds through the interior of venues.
• Address and resolve customer issues
• Aid employees in the development of historical characters and approve all costumes, props, and dialects used to ensure historical accuracy and quality within company standards.
• When Necessary, must be able to perform as a Ghost Host or as a Ghost Tour Driver

Required Knowledge, Skills, And Abilities

• Ability to motivate, develop, and direct people as they work
• Ability to read, write, and speak clear English in order to communicate with co-workers and the general public
• Ability to identify, gather and analyze information, exhibit sounds and accurate judgement, and make timely decisions
• Ability to memorize the scripted story and stage direction, and work safely while wearing a themed costume
• Must pass pre-employment MVR/background check and substance abuse testing
• Valid DOT physical required

Qualifications

• Demonstrated experience in acting, stagecraft, set design, directing and creative writing are required.
• Interest in history is helpful.
• Valid Florida Class C or higher CDL with passenger endorsement. (Will train to acquire a CDL. Must obtain a CDL in the first month of employment.)
• Acceptable driving record for past three years.

Successful candidates must undergo a drug test and a background search