Lead Esthetician & Team Coach with Flexible Schedule

FGG Spa, LLC; Wyomissing (Berks County); On-site; USD 52,000 - 82,000; Full time

Benefits offered by this job

Medical insurance

401(k) with matching

Dental insurance

Vision insurance

Paid time off

Flexible schedule

Employee discounts

Training & development

Advancement opportunities

Job summary

Hand & Stone Wyomissing is seeking a Lead Esthetician to lead and coach the Esthetics team while delivering exceptional service in the treatment room. This role combines hands-on esthetics work with team leadership to create a high-performing department that consistently provides a world-class guest experience.

The ideal candidate will mentor peers, drive performance, and help the team grow through structured training, interviews, and program progression.

Qualifications

• Esthetician with leadership mindset and coaching skills.
• Passion for delivering exceptional esthetics services.
• Ability to lead, coach, and develop team.

Responsibilities

• Provide exceptional Esthetics services in the treatment room while delivering a World Class Client Experience to members and guests.
• Lead by example and demonstrate service, professionalism, and client care you expect from your team.
• Partner with GM, Regional Director, and Regional Esthetics Coach to drive the Esthetics Department.
• Coach, train, and develop Estheticians to help them reach goals.
• Use performance data and KPIs to identify opportunities, create action plans, and follow up on progress.
• Help build a strong, accountable, and high-performing Esthetics team.
• Support retention, development, and professional growth of Estheticians.
• Assist with recruiting including hands-on interviews with qualified candidates.
• Train Estheticians using standardized programs, checklists, and protocols.
• Support progression through Dermalogica Expert, Clarity Master, and Elite Esthetician programs.
• Maintain treatment rooms, equipment, sanitation, licensing, insurance, and other standards.
• Lead monthly Esthetics Department meetings and participate in training, coaching calls, and development opportunities.
• Partner with Spa Leadership to achieve service, retail, and department goals.
• Maintain a minimum of 30 hours per week and work at least one weekend shift.

Job description

Hand & Stone Wyomissing is seeking a Lead Esthetician to lead and coach the Esthetics team while delivering exceptional service in the treatment room. This role combines hands-on esthetics work with team leadership to create a high-performing department that consistently provides a world-class guest experience.

The ideal candidate will mentor peers, drive performance, and help the team grow through structured training, interviews, and program progression.