Lead Esthetician - Easton

Hand & Stone Franchise Corp; Easton (Northampton County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Job summary

Hand & Stone Easton is seeking a Lead Esthetician to lead from the front, coach the team, and elevate the guest experience. You will balance hands-on treatment room work with leadership duties, helping grow the Esthetics department while maintaining high service standards.

The role emphasizes developing the team, using KPIs to drive progress, and partnering with Spa Leadership to meet service and retail targets. Weekend availability is required.

Qualifications

• Leads the Esthetics department and coaches team members.
• Focuses on service excellence and client experience.
• Drives performance using KPIs and action plans.

Responsibilities

• Provide exceptional Esthetics services in the treatment room while delivering a World Class Client Experience to our members and valued guests
• Lead by example and demonstrate the service, professionalism, and client care you expect from your team
• Partner with the General Manager, Regional Director, and Regional Esthetics Coach to drive the success of the Esthetics Department
• Coach, train, and develop Estheticians to help them reach their individual and team goals
• Use performance data and KPIs to identify opportunities, create action plans, and follow up on progress
• Help build a strong, accountable, and high-performing Esthetics team
• Support the retention, development, and professional growth of Estheticians
• Assist Spa Leadership with recruiting, including conducting hands-on interviews with qualified candidates
• Train Estheticians using standardized training programs, checklists, and protocols
• Support Estheticians in progressing through Dermalogica Expert, Clarity Master, and Elite Esthetician programs
• Help ensure treatment rooms, equipment, sanitation, licensing, insurance, and other Esthetics standards are maintained
• Lead monthly Esthetics Department meetings and participate in required training, coaching calls, and professional development opportunities
• Partner with Spa Leadership to achieve service, retail, and other department performance goals
• Maintain a minimum of 30 hours per week and work at least one weekend shift each week

Skills

Leadership

Coaching

Team development

Interviewing

Education

Esthetician license

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Are you an Esthetician ready to take your career to the next level? Hand & Stone Easton is looking for a passionate and motivated Lead Esthetician who is ready to lead, coach, and make a lasting impact on their Esthetics team. This is an opportunity for an Esthetician who loves what they do, enjoys helping others grow, and is ready to step into a leadership role while continuing to provide exceptional services in the treatment room. As a Lead Esthetician, you'll balance hands-on service with team leadership, helping build a high-performing Esthetics team that delivers an incredible experience to every member and valued guest.

What Sets Us Apart?

FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. No matter how big we get, the core of our company culture is to PUT PEOPLE FIRST! Our Esthetics program is built on a foundation of high-quality, results-driven treatment options, with a service menu that includes the latest advances in skincare. Our Lead Estheticians play an important role in bringing that experience to life by developing their team, driving performance, and creating a culture where Estheticians can grow and succeed.

As a Lead Esthetician, you will

• Provide exceptional Esthetics services in the treatment room while delivering a World Class Client Experience to our members and valued guests
• Lead by example and demonstrate the service, professionalism, and client care you expect from your team
• Partner with the General Manager, Regional Director, and Regional Esthetics Coach to drive the success of the Esthetics Department
• Coach, train, and develop Estheticians to help them reach their individual and team goals
• Use performance data and KPIs to identify opportunities, create action plans, and follow up on progress
• Help build a strong, accountable, and high-performing Esthetics team
• Support the retention, development, and professional growth of Estheticians
• Assist Spa Leadership with recruiting, including conducting hands-on interviews with qualified candidates
• Train Estheticians using standardized training programs, checklists, and protocols
• Support Estheticians in progressing through Dermalogica Expert, Clarity Master, and Elite Esthetician programs
• Help ensure treatment rooms, equipment, sanitation, licensing, insurance, and other Esthetics standards are maintained
• Lead monthly Esthetics Department meetings and participate in required training, coaching calls, and professional development opportunities
• Partner with Spa Leadership to achieve service, retail, and other department performance goals
• Maintain a minimum of 30 hours per week and work at least one weekend shift each week

What We’re Looking For

We’re looking for an Esthetician who is ready to lead from the front and make a difference beyond their own treatment room. You are someone who enjoys providing exceptional services, coaching others, celebrating team wins, setting goals, and helping people become the best version of themselves. You’re motivated by results, comfortable having coaching conversations, and excited about the opportunity to help build a thriving Esthetics Department.

Ready to take the next step and lead an Esthetics team to success? We can’t wait to meet you!

Visit us in person at 3770 Dryland Way, Easton, PA 18045