Lead Esthetician: Grow, Coach & Elevate Our Team

Hand & Stone Franchise Corp; Easton (Northampton County); Presencial; USD 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Descripción de la vacante

Hand & Stone Easton is seeking a Lead Esthetician to lead from the front, coach the team, and elevate the guest experience. You will balance hands-on treatment room work with leadership duties, helping grow the Esthetics department while maintaining high service standards.

The role emphasizes developing the team, using KPIs to drive progress, and partnering with Spa Leadership to meet service and retail targets. Weekend availability is required.

Formación

• Leads the Esthetics department and coaches team members.
• Focuses on service excellence and client experience.
• Drives performance using KPIs and action plans.

Responsabilidades

• Provide exceptional Esthetics services in the treatment room while delivering a World Class Client Experience to our members and valued guests
• Lead by example and demonstrate the service, professionalism, and client care you expect from your team
• Partner with the General Manager, Regional Director, and Regional Esthetics Coach to drive the success of the Esthetics Department
• Coach, train, and develop Estheticians to help them reach their individual and team goals
• Use performance data and KPIs to identify opportunities, create action plans, and follow up on progress
• Help build a strong, accountable, and high-performing Esthetics team
• Support the retention, development, and professional growth of Estheticians
• Assist Spa Leadership with recruiting, including conducting hands-on interviews with qualified candidates
• Train Estheticians using standardized training programs, checklists, and protocols
• Support Estheticians in progressing through Dermalogica Expert, Clarity Master, and Elite Esthetician programs
• Help ensure treatment rooms, equipment, sanitation, licensing, insurance, and other Esthetics standards are maintained
• Lead monthly Esthetics Department meetings and participate in required training, coaching calls, and professional development opportunities
• Partner with Spa Leadership to achieve service, retail, and other department performance goals
• Maintain a minimum of 30 hours per week and work at least one weekend shift each week

Conocimientos

Leadership

Coaching

Team development

Interviewing

Educación

Esthetician license

Descripción del empleo

Hand & Stone Easton is seeking a Lead Esthetician to lead from the front, coach the team, and elevate the guest experience. You will balance hands-on treatment room work with leadership duties, helping grow the Esthetics department while maintaining high service standards.

The role emphasizes developing the team, using KPIs to drive progress, and partnering with Spa Leadership to meet service and retail targets. Weekend availability is required.