Lead Esthetician - Wyomissing

FGG Spa, LLC; Wyomissing (Berks County); On-site; USD 52,000 - 82,000; Full time

Benefits offered by this job

Medical insurance

401(k) with matching

Dental insurance

Vision insurance

Paid time off

Flexible schedule

Employee discounts

Training & development

Advancement opportunities

Job summary

Hand & Stone Wyomissing is seeking a Lead Esthetician to lead and coach the Esthetics team while delivering exceptional service in the treatment room. This role combines hands-on esthetics work with team leadership to create a high-performing department that consistently provides a world-class guest experience.

The ideal candidate will mentor peers, drive performance, and help the team grow through structured training, interviews, and program progression.

Qualifications

• Esthetician with leadership mindset and coaching skills.
• Passion for delivering exceptional esthetics services.
• Ability to lead, coach, and develop team.

Responsibilities

• Provide exceptional Esthetics services in the treatment room while delivering a World Class Client Experience to members and guests.
• Lead by example and demonstrate service, professionalism, and client care you expect from your team.
• Partner with GM, Regional Director, and Regional Esthetics Coach to drive the Esthetics Department.
• Coach, train, and develop Estheticians to help them reach goals.
• Use performance data and KPIs to identify opportunities, create action plans, and follow up on progress.
• Help build a strong, accountable, and high-performing Esthetics team.
• Support retention, development, and professional growth of Estheticians.
• Assist with recruiting including hands-on interviews with qualified candidates.
• Train Estheticians using standardized programs, checklists, and protocols.
• Support progression through Dermalogica Expert, Clarity Master, and Elite Esthetician programs.
• Maintain treatment rooms, equipment, sanitation, licensing, insurance, and other standards.
• Lead monthly Esthetics Department meetings and participate in training, coaching calls, and development opportunities.
• Partner with Spa Leadership to achieve service, retail, and department goals.
• Maintain a minimum of 30 hours per week and work at least one weekend shift.

Job description

Benefits:

• All linens, tools, equipment, supplies provided
• Tips paid out same day
• Employer Contribution to Medical Insurance
• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Are you an Esthetician ready to take your career to the next level? Hand & Stone Wyomissing is looking for a passionate and motivated Lead Esthetician who is ready to lead, coach, and make a lasting impact on their Esthetics team. This is an opportunity for an Esthetician who loves what they do, enjoys helping others grow, and is ready to step into a leadership role while continuing to provide exceptional services in the treatment room. As a Lead Esthetician, you’ll balance hands-on service with team leadership, helping build a high-performing Esthetics team that delivers an incredible experience to every member and valued guest.

What Sets Us Apart?

FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. No matter how big we get, the core of our company culture is to PUT PEOPLE FIRST! Our Esthetics program is built on a foundation of high-quality, results-driven treatment options, with a service menu that includes the latest advances in skincare. Our Lead Estheticians play an important role in bringing that experience to life by developing their team, driving performance, and creating a culture where Estheticians can grow and succeed.

As a Lead Esthetician, you will

• Provide exceptional Esthetics services in the treatment room while delivering a World Class Client Experience to our members and valued guests
• Lead by example and demonstrate the service, professionalism, and client care you expect from your team
• Partner with the General Manager, Regional Director, and Regional Esthetics Coach to drive the success of the Esthetics Department
• Coach, train, and develop Estheticians to help them reach their individual and team goals
• Use performance data and KPIs to identify opportunities, create action plans, and follow up on progress
• Help build a strong, accountable, and high-performing Esthetics team
• Support the retention, development, and professional growth of Estheticians
• Assist Spa Leadership with recruiting, including conducting hands-on interviews with qualified candidates
• Train Estheticians using standardized training programs, checklists, and protocols
• Support Estheticians in progressing through Dermalogica Expert, Clarity Master, and Elite Esthetician programs
• Help ensure treatment rooms, equipment, sanitation, licensing, insurance, and other Esthetics standards are maintained
• Lead monthly Esthetics Department meetings and participate in required training, coaching calls, and professional development opportunities
• Partner with Spa Leadership to achieve service, retail, and other department performance goals
• Maintain a minimum of 30 hours per week and work at least one weekend shift each week

What We’re Looking For

We’re looking for an Esthetician who is ready to lead from the front and make a difference beyond their own treatment room. You are someone who enjoys providing exceptional services, coaching others, celebrating team wins, setting goals, and helping people become the best version of themselves. You’re motivated by results, comfortable having coaching conversations, and excited about the opportunity to help build a thriving Esthetics Department.

Ready to take the next step and lead an Esthetics team to success? We can’t wait to meet you!

Visit us in person at 1185 Berkshire Blvd, Wyomissing, PA 19610