Lead & Elevate: Assistant Store Manager (Luxury Retail)

Tapestry; Leeds (AL); Presencial; USD 26.000 - 44.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Descripción de la vacante

Coach seeks an Assistant Store Manager in Leeds, Alabama to partner with the Store Manager in driving sales, overseeing operations, and developing the team on the shop floor. You will deliver exceptional customer experiences in a luxury setting and uphold Coach service standards.

You will recruit, onboard, and coach staff while implementing category initiatives, optimizing KPI performance, and supporting omni-channel engagement.

Formación

• 1+ years of leadership experience in retail or service industries; luxury/fashion background preferred.
• Strong customer focus and ability to thrive in a fast-paced environment.
• Proven ability to inspire and motivate teams to exceed performance standards.
• Excellent communication, problem-solving, and conflict resolution skills.
• Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.

Responsabilidades

• Drive Sales & Strategy: Support the Store Manager in achieving sales goals through forecasting, planning, and implementing category initiatives; monitor KPIs and adjust strategies as needed.
• Deliver Exceptional Service: Create an inclusive, high-energy environment that meets Coach Service standards; resolve customer issues promptly and act as a brand ambassador in-store and in the community.
• Lead & Develop Talent: Recruit, onboard, and coach team members; foster a collaborative culture and build a strong talent pipeline aligned with brand vision.
• Execute Omni-Channel & Digital Engagement: Support virtual shopping, clienteling, and customer data acquisition; leverage social media trends to enhance the customer experience.
• Ensure Operational Excellence: Oversee compliance with policies, scheduling, payroll, HR processes, loss prevention, and visual merchandising standards; maintain store safety and vendor relationships.
• Collaborate & Communicate: Partner with leadership to interpret market trends, shape store strategies, and share insights with district and corporate teams to drive cross-functional projects.

Conocimientos

Leadership

Customer focus

Communication

Microsoft Office

Retail systems

Omni-channel

Clienteling

Herramientas

Microsoft Office

Retail systems

Descripción del empleo

Coach seeks an Assistant Store Manager in Leeds, Alabama to partner with the Store Manager in driving sales, overseeing operations, and developing the team on the shop floor. You will deliver exceptional customer experiences in a luxury setting and uphold Coach service standards.

You will recruit, onboard, and coach staff while implementing category initiatives, optimizing KPI performance, and supporting omni-channel engagement.