Lead Dynamics 365 CRM & Azure Architect

NYC Citywide Administrative Services; New York (NY); On-site; USD 110,000 - 150,000; Full time

Job summary

NYC Citywide Administrative Services (DCAS IT) seeks a Computer Systems Manager to design and deliver enterprise Azure/Microsoft Dynamics 365 CRM solutions across NYC agencies. Lead architecture, configuration, and integration efforts to meet citywide requirements.

You will mentor engineers, set coding standards, and ensure security, reliability, and performance while coordinating with non-technical stakeholders and overseeing production support.

Qualifications

• Master’s degree in computer science with 3+ years of IT experience including applications development, systems development, data communications, or data processing.
• Bachelor’s degree with 4+ years of relevant experience in IT and applications development.
• High school diploma or equivalent with 6+ years of progressive IT experience including supervisory responsibilities.

Responsibilities

• Design and implement scalable, secure, high-performance solutions on the Microsoft Azure stack and within Dynamics 365 CRM.
• Own the technical direction of enterprise .NET and Dynamics 365 CRM configurations and integrations.
• Lead solution architecture, driving Dynamics 365 CRM configuration and customization using out-of-the-box features and custom development.
• Mentor junior and mid-level developers through code reviews and technical guidance.
• Build and maintain integrations between Dynamics 365 CRM, enterprise systems, RESTful APIs, and Azure services.
• Implement and maintain CI/CD pipelines and automate development and deployment processes.
• Conduct requirements gathering and collaborate with non-technical stakeholders.
• Perform QA testing, write unit/integration tests, and identify performance issues.
• Scale applications and ensure performance to meet SLAs and business needs.
• Provide production support and maintain documentation and standards.

Skills

Agile/Scrum

Jira/Azure DevOps

Data integration/ETL

Azure Data Factory/SSIS

AI/ML integration (Azure OpenAI)

Copilot Studio

NoSQL databases (Cosmos DB, MongoDB)

RPA tooling (Power Automate, UiPath)

WCAG/Accessibility

Education

Master's degree in Computer Science

Bachelor's degree

High school diploma or equivalent

Tools

Jira

Azure DevOps

Azure Data Factory

SSIS

Azure OpenAI

Cognitive Services

Copilot Studio

Power Automate Desktop

UiPath

Azure Cosmos DB

MongoDB

Job description

NYC Citywide Administrative Services (DCAS IT) seeks a Computer Systems Manager to design and deliver enterprise Azure/Microsoft Dynamics 365 CRM solutions across NYC agencies. Lead architecture, configuration, and integration efforts to meet citywide requirements.

You will mentor engineers, set coding standards, and ensure security, reliability, and performance while coordinating with non-technical stakeholders and overseeing production support.