Lead Dispatcher: Maven Routing & Driver Coach (NY/NJ)

Vitality Staffing; North Bergen (NJ); In loco; USD 60.000 - 85.000; Tempo pieno

Descrizione del lavoro

Vitality Staffing in the Tri-State area seeks a Lead Dispatcher to oversee transportation operations across Metro New York and New Jersey, with hands-on Maven Machines experience and a focus on routing, dispatching, and driver development.

You will coordinate delivery routes, dispatch owner-operators and drivers, monitor schedules, coach and onboard drivers, and ensure safety, accuracy of PODs, and adherence to customer requirements.

Competenze

• Proficiency in Maven (or comparable last-mile routing software).
• Familiarity with Metro NY/NJ (Tri-State Area) and ability to read maps.
• Strong organizational and multitasking skills in a fast-paced environment.
• Excellent verbal and written communication skills.
• Detail-oriented with strong problem-solving and follow-up abilities.
• Ability to meet deadlines and handle a high-volume workload.
• Competency in Microsoft Office Suite (Excel, Word, Outlook, etc.).
• Fluent in English; Spanish proficiency is a plus.

Mansioni

• Routing & Planning: Analyze and optimize routes for efficiency; update Maven to ensure accurate route planning.
• Dispatch Operations: Plan and coordinate delivery routes; dispatch drivers; monitor and adjust routes based on schedules and customer requirements.
• Compliance & Performance Management: Coach drivers to ensure adherence to policies and performance standards; maintain records of driver performance and service quality.

Conoscenze

Metro NY/NJ knowledge

Organizational skills

Verbal & written communication

Detail-oriented

Multitasking

Meet deadlines

Microsoft Office proficiency

English fluency

Spanish proficiency (plus)

Strumenti

Maven (routing software)

Samsara temperature monitoring

Descrizione del lavoro

Vitality Staffing in the Tri-State area seeks a Lead Dispatcher to oversee transportation operations across Metro New York and New Jersey, with hands-on Maven Machines experience and a focus on routing, dispatching, and driver development.

You will coordinate delivery routes, dispatch owner-operators and drivers, monitor schedules, coach and onboard drivers, and ensure safety, accuracy of PODs, and adherence to customer requirements.