Driver Operations & Dispatch Lead

NATIONAL RETAIL TRANSPORTATION; Piscataway Township (NJ); In loco; USD 52.000 - 65.000; Tempo pieno

Descrizione del lavoro

National Retail Transportation seeks an organized Operations Coordinator to support daily logistics, driver hiring and safety initiatives at our New Jersey operations. You will handle customer updates, performance reviews, and cross-functional process improvements to maximize efficiency.

The role requires strong communication, the ability to work under pressure, and experience with standard office tools. You will collaborate with safety and recruiting teams to drive results.

Competenze

• Requires high school education or equivalent.
• 1 year logistics-related experience preferred.
• Proficient with Microsoft Word, Excel and PowerPoint.
• Ability to work under pressure and meet deadlines.
• Strong written and verbal communication with a wide range of people.

Mansioni

• Provide updates to customers on projects, goals and operational check-ins for pickups/deliveries.
• Participate in customer weekly/daily calls regarding performance and planning.
• Review potential changes, validate with operations management, and implement improvements for drivers and dispatchers.
• Support driver hiring and startup initiatives by interviewing and processing drivers.
• Evaluate driver pools and capabilities for busy seasons and special projects.
• Match driver candidates to service needs and coordinate recruiting/safety processing.
• Interface with customers to resolve issues and align expectations across cross-functional teams.
• Develop and use reporting tools and dashboards for operational insight and revenue opportunities.

Conoscenze

Team player

Communication

Deadline oriented

Formazione

High school diploma or equivalent

Strumenti

Microsoft Word

Excel

PowerPoint

Descrizione del lavoro

National Retail Transportation seeks an organized Operations Coordinator to support daily logistics, driver hiring and safety initiatives at our New Jersey operations. You will handle customer updates, performance reviews, and cross-functional process improvements to maximize efficiency.

The role requires strong communication, the ability to work under pressure, and experience with standard office tools. You will collaborate with safety and recruiting teams to drive results.