Lead Dispatcher, Healthcare Logistics

DHL Group; Springfield (NJ); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

PTO including holidays

401(k) with company match

Tuition reimbursement

Training and career advancement

Job summary

SDS Rx, powered by DHL, seeks a Lead Dispatcher to coordinate time-sensitive medication deliveries and driver assignments. You will manage route releases, monitor performance, and ensure compliance with pharmacy requirements in a fast-paced healthcare logistics setting.

The role supports daily operations, emphasizes strong communication and problem-solving, and offers a competitive hourly rate for weekend shifts across a US-based operation.

Qualifications

• Strong problem-solving skills in a fast-paced environment.
• Proactive mindset with ability to anticipate challenges and implement solutions.
• Excellent communication and customer service skills.
• Ability to manage multiple priorities and urgent requests simultaneously.
• Strong organizational skills and attention to detail.

Responsibilities

• Coordinating daily driver dispatch activities including route releases.
• Ensuring drivers are on time and prepared for routes, and compliant with requirements.
• Monitoring route execution and addressing delays or issues proactively.
• Managing time-sensitive STAT deliveries and urgent orders.
• Reviewing and processing manifests and documentation before route release.
• Supporting pharmacy operations through administrative tasks and system updates.
• Communicating route status with drivers, pharmacy staff, and customers.

Skills

Problem solving

Proactive mindset

Communication

multitasking

Tools

Excel

Outlook

Job description

SDS Rx, powered by DHL, seeks a Lead Dispatcher to coordinate time-sensitive medication deliveries and driver assignments. You will manage route releases, monitor performance, and ensure compliance with pharmacy requirements in a fast-paced healthcare logistics setting.

The role supports daily operations, emphasizes strong communication and problem-solving, and offers a competitive hourly rate for weekend shifts across a US-based operation.