Healthcare Logistics Coordinator | Route & Delivery

DHL Group; Westwood (MA); Vor Ort; USD 65.000 - 72.000; Vollzeit

Benefits dieser Stelle

Medical coverage (from day 30)

PTO

401(k) match

Tuition reimbursement

Career advancement opportunities

Zusammenfassung

SDS Rx, Powered by DHL, is hiring a Logistics Coordinator to oversee daily transportation and delivery operations in a fast-paced healthcare logistics environment. You will communicate across drivers, customers, warehouses, and management to ensure timely, accurate, and cost-efficient service.

The role requires 1–3 years in logistics or related fields, strong organizational skills, and proficiency in MS Office.

Qualifikationen

• 1–3 years of logistics, transportation, dispatch, customer service, or supply chain experience preferred.
• Experience in route planning, fleet operations, or transportation management systems is a plus.
• Strong organizational and multitasking skills.
• Excellent communication and customer service abilities.
• Ability to work in a fast-paced environment and manage competing priorities.
• Proficient in Microsoft Office Suite, including Excel, Outlook, and Teams.
• Strong problem-solving and decision-making skills.
• Ability to analyze transportation data and identify operational improvements.

Aufgaben

• Coordinate and monitor daily transportation schedules and delivery routes.
• Dispatch drivers and provide real-time support for route adjustments and service issues.
• Track shipments and deliveries to ensure on-time performance.
• Communicate with customers regarding delivery status, delays, and service concerns.
• Maintain accurate transportation records, reports, and system updates.
• Investigate and resolve delivery discrepancies, customer complaints, and operational challenges.
• Monitor driver productivity, route efficiency, and service metrics.
• Ensure compliance with DOT, company, customer, and safety requirements.
• Assist with driver onboarding, training, and operational support.
• Coordinate with warehouse, pharmacy, and customer teams to ensure service expectations are met.
• Support payroll, billing, toll management, and other transportation-related administrative functions as assigned.
• Participate in continuous improvement initiatives to enhance operational performance and customer satisfaction.

Kenntnisse

Logistics experience

Route planning

Multitasking

Communication skills

MS Office (Excel)

Problem solving

Data analysis

TMS (Transportation Management System)

Tools

TMS (Transportation Management System)

Jobbeschreibung

SDS Rx, Powered by DHL, is hiring a Logistics Coordinator to oversee daily transportation and delivery operations in a fast-paced healthcare logistics environment. You will communicate across drivers, customers, warehouses, and management to ensure timely, accurate, and cost-efficient service.

The role requires 1–3 years in logistics or related fields, strong organizational skills, and proficiency in MS Office.