Lead Dispatcher - 24/7 Fleet Operations

Accelera; Charleston (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

Accelera Staffing in Charleston, Tennessee seeks a seasoned Lead Dispatcher to oversee daily dispatch for a 25–30 driver fleet, ensure on-time freight movement, and maintain clear communication with drivers and management.

The ideal candidate will enforce Hours of Service, leverage TMW and Samsara platforms, and lead a 24/7 operation while delivering high-quality customer service and safety compliance.

Qualifications

• Background in transportation or trucking dispatch.
• Experience in a lead or supervisory dispatch role.
• Proven ability to manage a large group of drivers in a high-velocity environment.
• Comprehensive knowledge of DOT mandates and Hours of Service compliance.
• Familiarity with Samsara GPS for fleet monitoring and driver interaction is preferred.

Responsibilities

• Oversee daily dispatch for a fleet of 25–30 drivers.
• Organize outbound and inbound routes to ensure on-time deliveries.
• Direct a 24/7 logistics operation with clear communication between management and drivers.
• Handle freight orders submitted via email, EDI, or verbal requests.
• Coordinate three product categories requiring specialized trailer equipment.
• Monitor driver availability and ensure adherence to Hours of Service.
• Utilize transportation management software to streamline order processing, scheduling, and maintenance.
• Use Samsara platform to monitor workflows, driver activity, and real-time communication.
• Resolve operational hurdles and scheduling issues as they arise.
• Maintain dispatch documentation and provide timely status reports.

Skills

Leadership

Driver management

Dispatch operations

Problem-solving

Communication

Organizational skills

Tools

TMW

Samsara GPS

Microsoft 365

Outlook

EDI

Job description

Accelera Staffing in Charleston, Tennessee seeks a seasoned Lead Dispatcher to oversee daily dispatch for a 25–30 driver fleet, ensure on-time freight movement, and maintain clear communication with drivers and management.

The ideal candidate will enforce Hours of Service, leverage TMW and Samsara platforms, and lead a 24/7 operation while delivering high-quality customer service and safety compliance.