Lead Dispatcher

B & S Piping Inc; Charleston (TN); On-site; USD 60,000 - 75,000; Full time

Job summary

Performance Jobsite Solutions (PJS) in Charleston, Tennessee, is seeking a Lead Dispatcher to oversee daily dispatch for 25–30 local and regional drivers. The role demands leadership, decision-making under pressure, and a strong understanding of DOT regulations to keep loads moving safely and on schedule.

The ideal candidate will manage 24/7 dispatch operations, coordinate trips, process freight orders, and monitor driver performance using TMW, Samsara, and other fleet tools.

Qualifications

• Previous trucking or transportation dispatch experience.
• Leadership or lead dispatcher experience preferred.
• Experience managing multiple drivers in fast-paced environment.
• Strong understanding of DOT regulations and Hours of Service requirements.
• Experience with Transportation Management System (TMW) preferred.
• Familiarity with Samsara GPS, driver communication, and fleet monitoring preferred.

Responsibilities

• Lead daily dispatch operations for approximately 25–30 local and regional drivers.
• Coordinate outbound and return trips, ensuring freight is delivered safely and on schedule.
• Manage a 24/7 transportation operation and communicate effectively with drivers and management.
• Process freight orders received through EDI, email, and verbal communication.
• Coordinate transportation of three primary product types requiring specialized trailers.
• Monitor driver schedules, availability, and Hours of Service (HOS) compliance.
• Utilize transportation management software to manage orders, scheduling, and maintenance coordination.
• Track driver activity, workflows, and communication through Samsara.
• Address scheduling conflicts, service delays, and operational issues.
• Maintain accurate dispatch records and communicate updates to the appropriate personnel.

Skills

Leadership/lead dispatcher

Dispatch operations

DOT regulations & HOS

Driver coordination

Communication

Microsoft 365 / Outlook

Problem-solving

Multi-driver management

Tools

TMW

TMT

Samsara GPS

Fleet monitoring

Job description

Performance Jobsite Solutions (PJS) is recruiting an experienced Lead Dispatcher for an established transportation and logistics operation in Charleston, Tennessee.

We're looking for a strong, dependable leader who understands trucking operations, can manage multiple drivers, make good decisions under pressure, and keep daily dispatch running efficiently.

This is a great opportunity for someone with transportation dispatch experience who is ready to take on a leadership role.

Job Responsibilities

• Lead daily dispatch operations for approximately 25–30 local and regional drivers.
• Coordinate outbound and return trips, ensuring freight is delivered safely and on schedule.
• Manage a 24/7 transportation operation and communicate effectively with drivers and management.
• Process freight orders received through EDI, email, and verbal communication.
• Coordinate transportation of three primary product types requiring specialized trailers.
• Monitor driver schedules, availability, and Hours of Service (HOS) compliance.
• Utilize transportation management software to manage orders, scheduling, and maintenance coordination.
• Track driver activity, workflows, and communication through Samsara.
• Address scheduling conflicts, service delays, and operational issues.
• Maintain accurate dispatch records and communicate updates to the appropriate personnel.

Qualifications

• Previous trucking or transportation dispatch experience required.
• Leadership or lead dispatcher experience strongly preferred.
• Experience managing multiple drivers in a fast-paced environment.
• Strong understanding of DOT regulations and Hours of Service requirements.
• Experience with TMW (Transportation Management System) preferred.
• Familiarity with TMT (Fleet Maintenance Software) is a plus.
• Experience with Samsara GPS, driver communication, and fleet monitoring preferred.
• Proficiency with Microsoft 365, Outlook, and general computer applications.
• Strong organizational, communication, and problem-solving skills.
• Ability to remain calm, make decisions, and manage changing priorities.
• Experience coordinating specialized trailers or industrial freight is a plus.

Operation Details

• Approximately 25–30 drivers.
• 24/7 operation.
• 95% of loads return the same day.
• Approximately 5% require one overnight trip.
• No reloading required.
• Three primary freight products utilizing different specialized trailers.

What We're Looking For

We need someone who can take ownership of dispatch operations, communicate clearly with drivers, and solve problems without constant supervision.

The ideal candidate is organized, level-headed, dependable, and understands the importance of keeping trucks moving while maintaining safety and customer service.