Dispatch Operations Lead — Fleet Coordination & Safety

CRST The Transportation Solution, Inc.; Warren (MI); On-site; USD 60,000 - 75,000; Full time

Job summary

CRST The Transportation Solution, Inc. in Warren, MI seeks a Dispatch Manager to coordinate daily fleet operations, manage freight movement, and maintain clear communication with drivers to ensure safety, compliance, and on-time service.

You will partner with internal teams and customer contacts to support operational continuity across shifts, including off-hours; responsibilities include monitoring loads, resolving issues, and identifying improvements to enhance efficiency and reliability.

Qualifications

• High school diploma or equivalent required.
• Experience in dispatch, logistics coordination, or fleet operations.
• Knowledge of DOT regulations and Hours of Service.

Responsibilities

• Lead daily fleet operations and dispatch activities to ensure on-time service.
• Coordinate freight movement and communicate with drivers.
• Support internal teams and customer contacts for continuity.
• Ensure compliance with DOT and Hours of Service regulations.
• Monitor load status and service metrics; communicate delays.
• Collaborate with planning, maintenance, and customer service.
• Identify improvements to increase efficiency and reliability.
• Maintain availability for 24/7 operations.
• Maintain regular attendance and perform other duties as assigned.

Skills

Communication

Organization

Multitasking

Team Collaboration

Education

High school diploma

Tools

TMS software

Dispatch software

Job description

CRST The Transportation Solution, Inc. in Warren, MI seeks a Dispatch Manager to coordinate daily fleet operations, manage freight movement, and maintain clear communication with drivers to ensure safety, compliance, and on-time service.

You will partner with internal teams and customer contacts to support operational continuity across shifts, including off-hours; responsibilities include monitoring loads, resolving issues, and identifying improvements to enhance efficiency and reliability.