Lead Dispatch & Logistics Coordinator

Peak Utility Services Group; Wrentham (MA); On-site; USD 34,000 - 44,000; Full time

Job summary

Peak Utility Infrastructure in Wrentham, MA is seeking a Dispatcher to manage daily logistical operations for deliveries to construction sites. You will coordinate dispatch of equipment, drivers, and materials while ensuring safe, timely, and efficient service to meet customer demands and optimize routing.

The role requires 2+ years of related experience, a valid driver's license, and the ability to pass background checks and a drug screen.

Qualifications

• Two or more years of experience in a related industry.
• Possession of a valid State Driver’s License within two weeks of employment.
• Candidates must pass criminal and Motor Vehicle Record (MVR) background checks and a pre-employment drug screen.

Responsibilities

• Schedule and dispatch equipment, haulers, materials and delivery personnel in a safe and efficient manner while maximizing productivity.
• Dispatching equipment to meet productivity needs.
• Maintain dispatch operations to meet or exceed Riley Brothers compliance targets.
• Manage material verification for each truck prior to delivery.
• Establish and maintain strong relationships with internal teams and external partners.
• Demonstrate experience working in a fast-paced environment.
• Communicate effectively with customers, sales, and management regarding logistical updates.
• Maintain professional, courteous contact before, during, and after dispatch operations.
• Instruct drivers in the event of logistical or customer service issues.
• Confirm all details—including address, materials, and stocking conditions—before trucks leave the yard.
• Report any concerns directly to the Director of Operations.
• Adhere to company policies, DOT, and OSHA standards.
• Perform basic math calculations quickly and accurately.
• Be assertive and proactive when necessary.
• Exhibit strong written and verbal communication skills.
• Read maps quickly and provide directions accurately.
• Demonstrate professional and effective telephone communication.
• Adapt to changing schedules and operational demands.
• Maintain strong organizational skills and a positive, solution-oriented attitude.
• Follow instructions with minimal supervision.
• Attend all required meetings related to deliveries and operations.
• Uphold company values in safety, compliance, and production.

Skills

Communication

Organizational skills

Problem solving

Multitasking

Reading maps

Data entry

Job description

Peak Utility Infrastructure in Wrentham, MA is seeking a Dispatcher to manage daily logistical operations for deliveries to construction sites. You will coordinate dispatch of equipment, drivers, and materials while ensuring safe, timely, and efficient service to meet customer demands and optimize routing.

The role requires 2+ years of related experience, a valid driver's license, and the ability to pass background checks and a drug screen.