Lead Restoration Technician & Field Crew Lead

ServiceMaster Quality Cleaning by Weibye; Boise (ID); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

401(k) matching

Bonus based on performance

Job summary

ServiceMaster Restore in Boise, Idaho is seeking a hands-on Lead Restoration Technician / Mitigation Crew Lead to manage field operations, guide technicians, and ensure projects meet IICRC standards.

You will lead water damage restoration, supervise crews, perform moisture tests, set up drying equipment, and maintain thorough job documentation while ensuring customer satisfaction.

This role offers year-round essential work, room for advancement, and competitive pay with benefits.

Qualifications

• 3+ years in restoration, mitigation, disaster recovery or construction.
• Prior crew lead or supervisory experience.
• Strong understanding of water mitigation and drying principles.
• Valid driver’s license with acceptable driving record.
• Ability to perform physically demanding work and respond to emergencies.

Responsibilities

• Lead water damage restoration, fire and smoke mitigation projects.
• Supervise technicians and subcontractors on residential and commercial sites.
• Perform moisture inspections, moisture mapping, and job condition assessments.
• Set up and manage drying equipment (air movers, dehumidifiers, etc.).
• Oversee containment, demolition, debris removal, and cleaning operations.
• Enforce PPE usage, safety compliance, and contamination control protocols.
• Ensure work aligns with IICRC S500 and S700 standards.
• Maintain accurate job documentation including moisture readings and logs.
• Communicate clearly with customers, adjusters, and internal team members.
• Coach, mentor, and develop restoration technicians.

Skills

Restoration experience

Crew leadership

Water mitigation

Driver's license

Emergency response

Job description

ServiceMaster Restore in Boise, Idaho is seeking a hands-on Lead Restoration Technician / Mitigation Crew Lead to manage field operations, guide technicians, and ensure projects meet IICRC standards.

You will lead water damage restoration, supervise crews, perform moisture tests, set up drying equipment, and maintain thorough job documentation while ensuring customer satisfaction.

This role offers year-round essential work, room for advancement, and competitive pay with benefits.