LEAD DIRECT SUPPORT PROFESSIONAL
CHOR Youth & Family Services
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Job summary
Resources for Human Development (RHD) is seeking a Lead Direct Support Professional to guide the Community Passages team in Pittsburgh, ensuring high-quality, person-centered supports. You will mentor DSPs, coordinate with supervisors, and support daily residential operations.
Strong English communication and prior IDD/mental health experience are required. The role emphasizes leadership, compliance, and promoting independence, with competitive pay and benefits.
Qualifications
- Minimum 2 years of experience working with individuals with intellectual/developmental disabilities and/or mental health needs.
- Reading, writing and documenting in English; strong communication skills.
- Valid driver’s license and clean driving record; transportation aware.
- Preferred associate or bachelor’s degree; leadership or supervisory experience encouraged.
Responsibilities
- Support Residential Manager and Site Supervisor in daily program operations.
- Mentor, train and supervise Direct Support Professionals; provide coaching on ISPs.
- Ensure services align with individual service plans and regulatory requirements.
- Promote independence, dignity and trauma-informed, person-centered supports.
- Maintain accurate documentation and comply with policies.
Skills
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Job description
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
Regular Full Time Service Worker Pittsburgh, PA, US
2 days ago Requisition ID: 10527
Resources for Human Development (RHD) | Community Passages
Full-Time
$19.50/hour
DailyPay Available
At Resources for Human Development (RHD), we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life.
We're seeking an experienced and compassionate Lead Direct Support Professional (LDSP) to join our Community Passages team.
This is a hands-on leadership opportunity for someone who is passionate about supporting individuals with developmental disabilities and dual diagnoses while mentoring and developing Direct Support Professionals. As a Lead DSP, you'll provide direct support, promote independence, and help ensure high-quality services through leadership, coaching, and collaboration.
Community Passages, a program of Resources for Human Development (RHD), is a community-based residential program designed to provide a homelike environment for individuals with developmental disabilities and dual diagnoses.
Many of the individuals we support have previously lived in state centers and hospitals and may present complex behavioral support needs. Through person-centered planning, self-determination, and individualized supports, Community Passages empowers individuals to develop life skills, increase self-esteem, make choices for themselves, and achieve greater independence.
As a Lead Direct Support Professional, you'll play an important role in creating a safe, supportive environment that promotes personal growth, community participation, and success.
- $19.50/hour
- DailyPay, access your earned wages before payday
- 401(k) Retirement Plan
- Paid Time Off
- Employee Assistance Program
- Wellness Programs
- Company-Paid Training
- Paid Training Programs
- Professional Development Support
- Support individuals in achieving greater independence
- Mentor and develop Direct Support Professionals
- Help individuals strengthen daily living skills
- Promote self-determination and community inclusion
- Make a positive impact every day
As the Lead Direct Support Professional, you will support the Residential Manager and Site Supervisor in maintaining daily program operations while providing direct care and leadership within the residential program.
You’ll serve as a mentor and role model for Direct Support Professionals while helping ensure services are delivered in accordance with each individual’s support plan, goals, and regulatory requirements.
- Work closely with Direct Support Professionals, management, and internal departments to ensure services are delivered according to Individual Service Plans (ISPs).
- Mentor, train, observe, and support Direct Support Professionals.
- Provide coaching and feedback regarding implementation of support plans.
- Model professional and positive interactions with the individuals we support.
- Promote teamwork, accountability, and quality service delivery.
- Serve as a role model for professionalism and person-centered supports.
Direct Support & Individual Services
- Provide direct care and support to individuals receiving services.
- Assist individuals in developing and maintaining independent living skills.
- Encourage personal choice, self-advocacy, and community involvement.
- Support individuals in achieving goals identified in their Individual Service Plans.
- Promote dignity, empowerment, and independence.
- Provide services consistent with all applicable local, state, and federal regulations.
Program Operations
- Collaborate with management in preparing for daily program operations.
- Develop and maintain organizational systems within assigned homes.
- Ensure services are implemented effectively and consistently.
- Help maintain safe, supportive, and organized residential environments.
- Support quality services and efficient operations.
- Perform additional duties as assigned.
Documentation & Compliance
- Complete required documentation accurately and on time.
- Follow incident management and reporting procedures.
- Maintain confidentiality and comply with HIPAA requirements.
- Follow OSHA, fire safety, fiscal, HR, and organizational policies.
- Attend required trainings and meetings.
- Exercise sound judgment and professionalism at all times.
You may be a great fit if you are:
- Passionate about supporting individuals with developmental disabilities and dual diagnoses
- An experienced Direct Support Professional ready for leadership responsibilities
- Compassionate and patient
- Dependable and professional
- Skilled at mentoring and coaching others
- Committed to person-centered and trauma-informed supports
- Organized and detail-oriented
- A strong communicator
- Collaborative and team-oriented
- Dedicated to helping individuals achieve greater independence
- High School Diploma or equivalent
- Minimum of 2 years of experience working with individuals with intellectual/developmental disabilities and/or mental health needs
- Ability to read, write, and document effectively in English
- Basic computer and internet literacy
- Ability to utilize email, timekeeping systems, and electronic documentation systems
- Understanding of trauma, trauma-informed care, and creating trauma-informed environments
- Valid Driver's License
- Clean driving record within the last 5 years
- Successful completion of required background clearances, including FBI clearance if applicable
- Associate or Bachelor's Degree
- Previous leadership, mentoring, or supervisory experience
- Experience in residential services
- Full-Time
- $19.50/hour
- Schedule flexibility may be required based on business and program needs.
- Evening, weekend, and location flexibility may be required.
- Ability to stand, walk, sit, bend, reach, kneel, stoop, crouch, and climb stairs.
- Ability to use hands and fingers, push, pull, and perform repetitive movements.
- Ability to occasionally lift up to 50 pounds, frequently lift up to 20 pounds, and regularly lift up to 10 pounds.
- Ability to perform direct support duties in residential and community settings.
- Ability to perform essential job functions with or without reasonable accommodation.
Some jobs pay the bills.
Some jobs build careers.
This job helps others build independent and meaningful lives.
Join RHD's Community Passages team and help empower individuals to develop skills, achieve their goals, and live more independent and fulfilling lives.
Resources for Human Development (RHD) is part of the Inperium family of companies.
Employment for this position is administered through Apis Services, Inc.
Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment.
All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law.
This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment.
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