Lead Dining Host: Guest Experience & Seating

The Mather in Tysons; Tysons (VA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

PTO

401(k) match

Parking or public transport

Wellness Spending Account

Medical, dental, vision

Adoption assistance

Tuition reimbursement

Disability insurance

Life insurance

Job summary

The Mather in Tysons is hiring a full-time Lead Host to welcome residents, family members, guests, and staff with a friendly demeanor and to assist with seating and service flow. Responsibility includes managing reservations, monitoring waitlists, and coordinating with service and production teams.

Weekend, weeknight, and holiday availability is required; hourly pay ranges from $22-$25 with comprehensive benefits.

Qualifications

• 1+ years of experience in a dining service environment.
• Able to multi-task in a fast-paced environment and to make independent decisions.
• Effective interpersonal, verbal and written communication skills.
• Knowledgeable with technology.

Responsibilities

• Greets and welcomes residents and guests with a smile and welcoming demeanor.
• Assists with seating while maximizing dining room space and facilitates timely service.
• Oversees quick and efficient reset of restaurant.
• Manages Reservation system including taking and canceling reservations, managing walk ins and waitlist.
• Creates meaningful moments in the lives of residents, visitors, and staff by demonstrating welcoming and friendly behaviors.
• Inspects workstation areas for completion of assigned side work.
• Helps to monitor workflow between service team and production team.
• Assists with coordination and set up of themed meals and events.
• Assists with monitoring of safe food handling, proper personal hygiene, uniform compliance, and proper sanitation procedures within the department.
• Assists Residents with online technology including online ordering, online reservations and online meal plan management.
• Identifies areas for improvement, proposes possible solutions, and participates in data collection and process changes as part of the Quality Assurance Process Improvement process.

Skills

Dining service experience

Multi-tasking

Interpersonal skills

Verbal & written communication

Technology literacy

Job description

The Mather in Tysons is hiring a full-time Lead Host to welcome residents, family members, guests, and staff with a friendly demeanor and to assist with seating and service flow. Responsibility includes managing reservations, monitoring waitlists, and coordinating with service and production teams.

Weekend, weeknight, and holiday availability is required; hourly pay ranges from $22-$25 with comprehensive benefits.