Senior Digital Product Lead: Strategy & Experience

PNC Financial Services Group; Philadelphia (Philadelphia County); On-site; USD 112,000 - 229,000; Full time

Benefits offered by this job

401(k) with company match

Excellent health benefits

Paid time off

Job summary

PNC Financial Services Group seeks a Digital Product Manager Lead Senior to drive digital strategy across business segments and optimize customer experiences. Based in multiple U.S.

cities, this role requires strong Agile ownership and collaboration with engineering, design, and marketing to deliver high-quality digital experiences. Applicants should have extensive product management experience, leadership skills, and the ability to work in fast-changing environments.

Qualifications

• Roles typically require a university/college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable.
• Industry relevant experience is typically 8+ years. Specific certifications are often required.

Responsibilities

• Drives digital strategy across business segments to optimize digital experience, leveraging design thinking and other best practices.
• Monitors the marketplace to assess digital experience trends and results in order to recommend new digital experiences or enhancements to existing experiences. Prioritizes and decisions recommendations. Drives business case development.
• Develops and designs the features of new or existing digital experiences to take advantage of an identified market need or opportunity. Manages the development, production, roll-out or promotion of digital experiences.
• Partners with key stakeholders including Product, Technology, MIS, Line of Business, Marketing and other internal service partners as well as external stakeholders to ensure all digital experiences meet their strategic goals. Partners with Marketing to Develop in product-specific marketing initiatives. May participate in client facing activities. As part of the first line of defense, supports risk management, compliance, and audit needs.
• Drives business, financial, and customer experience results of new and existing products and effectively recommends modifications in experiences and/or marketing to improve results. May coordinate and/or coach Product Managers and Associates.

Skills

Product management

After-hours releases

Agile product ownership

Critical thinking

Customer experience

Leadership

Education

Bachelor

Job description

PNC Financial Services Group seeks a Digital Product Manager Lead Senior to drive digital strategy across business segments and optimize customer experiences. Based in multiple U.S.

cities, this role requires strong Agile ownership and collaboration with engineering, design, and marketing to deliver high-quality digital experiences. Applicants should have extensive product management experience, leadership skills, and the ability to work in fast-changing environments.