Lead Digital Product Manager Field & Customer Apps

carlislecompanies; Carlisle (Cumberland County); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Carlisle Companies seeks a Digital Product Manager for Field & Customer Applications to define, build, and scale digital tools that boost field workflows and customer engagement. You will own the product strategy and roadmap, collaborating with sales, marketing, IT, and product teams to deliver user-centered solutions.

Key duties include guiding pilots and MVPs, analyzing workflows to reduce friction, and tracking KPIs such as adoption, engagement, and retention.

Qualifications

• Bachelor's degree in Marketing, Business, Information Systems, Computer Science, or related field.
• 5-8 years of experience in digital product management or related roles.
• Experience with digital platforms (web, mobile apps, or customer tools).
• Experience cross-functional with sales, marketing, and technical teams.
• Experience using analytics to inform product decisions.

Responsibilities

• Own the product strategy and roadmap for field and customer apps.
• Identify and drive opportunities for revenue generation, engagement, and adoption.
• Lead concept development, validation, and launch of new digital capabilities.
• Analyze and improve workflows to reduce friction and increase efficiency.
• Partner with sales, marketing, IT, and product teams to support use cases and objectives.
• Define and track product KPIs (adoption, engagement, retention, impact).
• Leverage feedback and data to inform prioritization and decisions.
• Drive experimentation and A/B testing for continuous improvement.
• Evaluate and manage third-party tools, platforms, and partnerships.
• Collaborate with UX, IT, and other teams to deliver user-centered solutions.
• Align with broader DXP, data, and integration strategies.

Skills

Digital product management

B2B journeys

UX design

Analytics metrics

Cross-functional collaboration

Communication

Data-driven decisions

Education

Bachelor's degree

5-8 years experience

Tools

Optimizely

CRM systems

Ecommerce tools

Job description

Carlisle Companies seeks a Digital Product Manager for Field & Customer Applications to define, build, and scale digital tools that boost field workflows and customer engagement. You will own the product strategy and roadmap, collaborating with sales, marketing, IT, and product teams to deliver user-centered solutions.

Key duties include guiding pilots and MVPs, analyzing workflows to reduce friction, and tracking KPIs such as adoption, engagement, and retention.