Field & Customer Apps Product Leader

Carlisle Construction Materials; Carlisle (Cumberland County); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Carlisle Construction Materials is seeking a Digital Product Manager for Field & Customer Applications to define, develop, and scale tools that boost engagement, streamline workflows, and drive revenue growth. You will own the product strategy and roadmap for field and customer apps, collaborating with sales, marketing, IT, and product teams.

The role emphasizes customer insight, data-driven decisions, and cross-functional leadership to deliver innovative digital solutions aligned with business

Qualifications

• Bachelor’s degree in Marketing, Business, Information Systems, Computer Science, or related field
• 5-8 years of experience in digital product management or related roles
• Experience working with digital platforms (web, mobile apps, or customer tools)
• Experience working cross-functionally with sales, marketing, and technical teams
• Experience using analytics to inform product decisions

Responsibilities

• Own the product strategy and roadmap for field and customer applications, aligning business goals and customer needs
• Identify and drive opportunities for revenue generation, customer engagement, and product adoption through digital tools
• Lead concept development, validation, and launch of new digital capabilities, including pilots and MVPs
• Analyze and improve customer and field workflows, identifying opportunities to reduce friction and increase efficiency
• Partner with sales, marketing, technical, and product teams to ensure tools support real-world use cases and commercial objectives
• Define and track product KPIs (adoption, engagement, retention, and business impact)
• Leverage customer feedback, VOC, and behavioral data to inform product decisions and prioritization
• Drive experimentation and continuous improvement, including A/B testing and iterative enhancements
• Evaluate and manage third-party tools, platforms, and partnerships to enhance product capabilities
• Collaborate with UX, IT, and other internal teams to deliver high-quality, user-centered solutions
• Ensure alignment with broader DXP, data, and integration strategies
• Other duties as assigned

Skills

Digital product management

B2B customer journeys

Web/mobile ecosystems

UX best practices

Digital analytics

Sales/marketing alignment

Cross-functional collaboration

Stakeholder management

Education

Bachelor's degree in Marketing/Business/IS/CS

5-8 years digital product management

Experience with digital platforms

Cross-functional experience

Tools

DXP platforms (e.g., Optimizely)

CRM systems

eCommerce tools

Job description

Carlisle Construction Materials is seeking a Digital Product Manager for Field & Customer Applications to define, develop, and scale tools that boost engagement, streamline workflows, and drive revenue growth. You will own the product strategy and roadmap for field and customer apps, collaborating with sales, marketing, IT, and product teams.

The role emphasizes customer insight, data-driven decisions, and cross-functional leadership to deliver innovative digital solutions aligned with business