Lead Desktop & Endpoint Services Technician

JobDiva, Inc.; Orlando (FL); On-site; USD 60,000 - 85,000; Part time

Job summary

JobDiva, Inc. is seeking a Lead Technician, Desktop Services in Orlando to oversee endpoint deployments and technology refreshes across laptops, desktops, printers, and mobile devices.

You will coordinate hardware refreshes, office openings, relocations, and technology rollouts while ensuring security and compliance. The role requires 5+ years in enterprise desktop support, strong collaboration with multiple stakeholders, and a customer-first mindset.

Qualifications

• 5+ years in enterprise desktop support.
• Experience deploying and supporting Windows OS, laptops/desktops, printing, mobile, and Microsoft 365.
• Ability to independently manage multiple priorities with minimal supervision.
• Strong written and verbal communication skills.

Responsibilities

• Lead Endpoint Deployments and Technology Refreshes: oversee deployment/configuration/support of laptops, desktops, printers, mobile devices, and workplace tech.
• Coordinate hardware refreshes, office openings, relocations, and tech rollouts.
• Ensure endpoint deployments meet security/compliance standards.
• Partner with vendors and internal teams to deliver implementations.

Skills

Windows OS

Laptops & desktops

Enterprise printing

Mobile devices

Microsoft 365

Endpoint management (Intune)

Endpoint management (MECM/SCCM)

Workspace ONE

Tools

Intune

MECM/SCCM

Workspace ONE

Job description

JobDiva, Inc. is seeking a Lead Technician, Desktop Services in Orlando to oversee endpoint deployments and technology refreshes across laptops, desktops, printers, and mobile devices.

You will coordinate hardware refreshes, office openings, relocations, and technology rollouts while ensuring security and compliance. The role requires 5+ years in enterprise desktop support, strong collaboration with multiple stakeholders, and a customer-first mindset.