Lead Desk Clerk: Building Security & Operations (On-site)

Mercy Housing; Chicago (IL); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Early close Fridays

Early close before holidays

Health, dental, and vision plans

PTO 15 days first year

Holidays + 2 floating holidays

Paid time off between Christmas Day &/

Volunteer time off

Parental and caregiver leave

Life insurance

403b + match

Employee Assistance Plan

Pet insurance options

Job summary

Mercy Housing is seeking a Lead Desk Clerk to manage the weekly desk schedule, arrange replacements, monitor building traffic, provide security, and communicate clearly with authorities. This on-site role emphasizes reliability and community safety.

With pay between $20 and $23 per hour depending on experience, Mercy Housing values candidates with prior desk clerk and general office experience, and supports work-life balance with generous benefits and paid time off.

Qualifications

• One year of experience as a Desk Clerk.
• General office experience.

Responsibilities

• Conduct patrols of the entire complex and surroundings according to a schedule outlined by Site Manager and other appropriate supervisory staff and report malfunctioning equipment to maintenance staff.
• Respond to emergency situations by calling the appropriate emergency service (e.g., police, fire department, ambulance, paramedics) and contact appropriate on-call staff if needed.
• Keep accurate logs of all visitors to the complex by recording the full name of visitor(s).
• Convey accurate information to the appropriate authorities, as necessary.
• Answer telephones and takes messages.
• Other duties as assigned.

Skills

Desk Clerk experience

Office experience

Education

High school diploma or equivalent

Job description

Mercy Housing is seeking a Lead Desk Clerk to manage the weekly desk schedule, arrange replacements, monitor building traffic, provide security, and communicate clearly with authorities. This on-site role emphasizes reliability and community safety.

With pay between $20 and $23 per hour depending on experience, Mercy Housing values candidates with prior desk clerk and general office experience, and supports work-life balance with generous benefits and paid time off.