Desk Clerk - Lark Landing

Mercy Housing; San Francisco (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Healthcare plans

Dental & Vision

PTO 15 days

Holidays 12 + 2 floating

403b + match

Early close Fridays

Volunteer time off

Parental & caregiver leave

Life insurance

Employee assistance plan

Pet Insurance options

Job summary

Mercy Housing in San Francisco is seeking an on-site Desk Clerk to support residents and staff. You will provide customer service to residents, monitor entry and activities, and liaise with authorities as needed. The pay range is $20-22/hour, depending on experience.

Preferred candidates have a high school diploma and general office experience. This role offers comprehensive benefits and a pathway to contribute to affordable housing and inclusive communities.

Qualifications

• High school diploma or equivalent.
• General office experience.

Responsibilities

• Keep accurate log of all visitors to the complex by recording the name of the visitor(s).
• Convey accurate information to the appropriate authorities, as necessary.
• Answer telephones and take accurate messages.
• Conduct patrols of the entire complex according to a schedule outlined by the Property Manager and other appropriate supervisory staff.
• Respond to emergency situations by calling the appropriate emergency service (e.g., police, fire department, ambulance, paramedics).

Education

High school diploma or equivalent

Job description

Find: Purpose. Community. Career.At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do—from empowering residents to supporting your personal and professional growth. Together, we’re transforming lives through affordable housing and inclusive communities.

Find: Purpose. Community. Career.At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do—from empowering residents to supporting your personal and professional growth. Together, we’re transforming lives through affordable housing and inclusive communities. The Desk Clerk has various responsibilities, providing customer service to residents, monitoring the residents and visitors in and out of the building, providing security to the property, and communicating appropriately and adequately with the proper authorities and Property team. We encourage candidates with lived experience to apply. This is an on-site position. Pay: $20-22.00/hour, dependent on experience.

Benefits

• Several healthcare plans to choose from, dental (includes free basic dental option), and vision
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays
• 403b + match
• Early close Fridays (3 paid hours each Friday)
• Early close prior to a holiday (3 paid hours)
• Paid time off between Christmas and New Year's Holiday
• Paid time off to volunteer
• Paid parental & caregiver leave
• Employer-paid life insurance
• Free employee assistance plan
• Pet Insurance options

Duties

• Keep accurate log of all visitors to the complex by recording the name of the visitor(s).
• Convey accurate information to the appropriate authorities, as necessary.
• Answer telephones and take accurate messages.
• Conduct patrols of the entire complex according to a schedule outlined by the Property Manager and other appropriate supervisory staff.
• Respond to emergency situations by calling the appropriate emergency service (e.g., police, fire department, ambulance, paramedics).

Preferred Qualifications

• High school diploma or equivalent
• General office experience.

This is a brief description summarizing the abilities and skills needed for the position. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.