Desk Clerk (Part-Time) - Lark Landing

Mercy Housing; San Francisco (CA); On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

Healthcare plans

Dental and vision

PTO and holidays

403b + match

Fridays early close (paid)

Holiday early close (paid)

Paid Time off Christmas–New Year

Volunteer Time

Parental Leave

Life Insurance

Employee Assistance Plan

Basic Dental

Pet Insurance

Job summary

Mercy Housing is seeking a part-time Desk Clerk in San Francisco to provide resident services, monitor building access, and communicate with authorities and the Property team. The role emphasizes security and customer service in a community-focused setting.

We encourage candidates with lived experience to apply. Position is 24 hours per week with pay between $20 and $22 per hour, depending on experience.

Qualifications

• High school diploma or equivalent.
• General office experience.

Responsibilities

• Keep accurate log of all visitors to the complex by recording the name of the visitor(s).
• Convey accurate information to the appropriate authorities, as necessary.
• Answer telephones and take accurate messages.
• Conduct patrols of the entire complex according to a schedule outlined by the Property Manager and other appropriate supervisory staff.
• Respond to emergency situations by calling the appropriate emergency service.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

Find: Purpose. Community. Career.
At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do—from empowering residents to supporting your personal and professional growth. Together, we’re transforming lives through affordable housing and inclusive communities.

Find: Purpose. Community. Career.
At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do—from empowering residents to supporting your personal and professional growth. Together, we’re transforming lives through affordable housing and inclusive communities.
The Desk Clerk has various responsibilities, providing customer service to residents, monitoring the residents and visitors in and out of the building, providing security to the property, and communicating appropriately and adequately with the proper authorities and Property team.
We encourage candidates with lived experience to apply.
This is a part-time, 24 hour/week position.
Pay: $20-22.00/hour, dependent on experience

Benefits

• Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
• 403b + match
• Early close Fridays (3 paid hours each Friday)
• Early close prior to a holiday (3 paid hours)
• Paid Time off between Christmas and New Year's Holiday
• Paid Volunteer Time
• Paid Parental Leave and Care Giver Leave
• Paid Life Insurance
• Free Employee Assistance Plan
• Free Basic Dental
• Pet Insurance options

Duties

• Keep accurate log of all visitors to the complex by recording the name of the visitor(s).
• Convey accurate information to the appropriate authorities, as necessary.
• Answer telephones and take accurate messages.
• Conduct patrols of the entire complex according to a schedule outlined by the Property Manager and other appropriate supervisory staff.
• Respond to emergency situations by calling the appropriate emergency service (e.g., police, fire department, ambulance, paramedics).

Preferred Qualifications

• High school diploma or equivalent
• General office experience.