Lead Deposit Operations & Process Improvement (Hybrid)

Stearns Bank N.A.; Saint Cloud (MN); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

ESOP & 401k

Healthcare benefits

Parental & Medical Leave

Family Care Reimbursement

PTO & carryover

Sick leave

Holidays

Self Allowance Time

Tuition Assistance

Job summary

Stearns Bank is seeking a Lead Deposit Operations Specialist in Minnesota for a hybrid role with in-office rotation at the St. Cloud branch.

You will lead and coordinate multiple Deposit Operations functions, drive process improvements and ensure accurate daily processing, with a focus on compliance and customer service. The role requires strong leadership, communication, and problem-solving skills, plus familiarity with banking operations and relevant regulatory guidelines.

Qualifications

• Associate degree or equivalent from a two-year college or technical school.
• 2+ years of banking operations experience strongly preferred.
• Working knowledge of ITI preferred.
• Familiarity with basic accounting principles.
• Excellent oral and written communication skills.
• Excellent organizational skills and attention to detail.
• Flexible.

Responsibilities

• Operate as the team Lead by supporting multiple areas of Deposit Operations.
• Provide guidance and assistance to team members and help ensure daily processes are completed accurately and efficiently.
• Identify and lead process improvements and changes.
• Maintain a strong working knowledge of Deposit Operations and stay current on operational, regulatory, and industry trends and requirements.
• Assist with daily operational activities, including account maintenance and verification, IRA support, stop payments, NSF processing, debit card functions, controlled account activity, and other deposit-related processes.
• Perform daily, weekly, and monthly reconciliations and reviews of DDA, savings, general ledger, and controlled accounts, including researching and resolving discrepancies and exception items.
• Process and resolve non-post items, invalid ACH transactions, ACH and check returns, adjustments, and other operational exceptions.
• Support wire operations, including wire verification, processing, reporting, adjustments, logs, and related cash and clearing activities.
• Assist with Operations Funding activities, including monitoring required reserve positions, maintaining correspondent bank balances, processing Fed stock dividends, and coordinating borrowing and repayment of funds as needed.
• Support Positive Pay, Backup Withholding, Garnishments, and other specialized deposit and operational functions.
• Provide account verifications and assist with research, documentation, and legal requests, including Summons and Subpoenas, as needed.
• Participate in the in-office rotation and provide support for branch and operational activities such as chargebacks, accounts payable checks, statements, CD maturity notices, and related functions.
• Assist with training and ongoing education for team members and demonstrate strong time management, problem-solving, communication, teamwork, and leadership skills.
• Ensure procedures and documentation remain current and accessible, and maintain compliance with applicable laws, regulations, and internal policies; perform other duties as assigned.

Skills

Leadership

Communication

Time management

Problem-solving

Teamwork

Flexibility

Education

Associate degree or equivalent

Tools

ITI

Job description

Stearns Bank is seeking a Lead Deposit Operations Specialist in Minnesota for a hybrid role with in-office rotation at the St. Cloud branch.

You will lead and coordinate multiple Deposit Operations functions, drive process improvements and ensure accurate daily processing, with a focus on compliance and customer service. The role requires strong leadership, communication, and problem-solving skills, plus familiarity with banking operations and relevant regulatory guidelines.