Branch Operations Leader: Growth, Compliance & Team

Stearns Bank N.A.; Holdingford (MN); On-site; USD 43,000 - 47,000; Full time

Benefits offered by this job

Employee Stock Ownership Plan & 401k

Healthcare (Medical, Dental, Vision,  

Telehealth, Life insurance

12-week Paid Parental Leave andMedical

Family Care Reimbursement

PTO from 13 to 23 days depending onten

10 Days Sick Time

11 Paid Holidays

2 Days Self Allowance Time

Tuition Assistance

Job summary

Stearns Bank N.A. in Holdingford, MN is seeking an Assistant Branch Manager to lead daily branch operations, coach staff, and deliver exceptional customer experiences.

This in‑office role emphasizes compliance, risk management, deposit growth, and teamwork within a community bank setting. The successful candidate will demonstrate strong leadership, analytical thinking, and decision‑making abilities, guiding the team to operational excellence while upholding bank policies and regulatory

Qualifications

• Minimum of 3–5 years of progressively responsible experience within a financial institution or customer‑focused banking environment.
• Previous leadership, supervisory, coaching, or lead experience preferred.
• Strong communication, interpersonal, analytical, and problem‑solving skills.
• Ability to manage multiple priorities in a fast‑paced environment.

Responsibilities

• Serve as the operational leader for the branch by ensuring adherence to internal controls, operational procedures, bank policies, and regulatory requirements.
• Conduct and document daily operational reviews, identifying operational exceptions, fraud indicators, compliance concerns, and opportunities for process improvement.
• Exercise sound judgment when resolving operational issues while recognizing when escalation to the Branch Manager or appropriate support departments is necessary.
• Review branch activities for compliance with Regulation CC, CTR requirements, OFAC, CIP, dual control procedures, fraud prevention standards, and other applicable regulations.
• Support achievement of branch goals through relationship building, business development, and customer retention efforts.
• Develop and carry out strategies to increase deposit balances from existing customers by understanding their needs and offering tailored solutions.
• Assist with interviewing, onboarding, and training new employees.
• Conduct regular coaching sessions with frontline staff and provide timely feedback to enhance performance and engagement.
• Reinforce performance expectations through observation, coaching, and follow‑up.
• Recognize employee accomplishments while appropriately addressing performance concerns.
• Leads by example.
• Demonstrates professionalism and integrity.

Skills

Leadership

Coaching

Communication

Analytical skills

Problem solving

Multi-tasking

Tools

Fiserv banking software

Salesforce CRM

IRA knowledge

Job description

Stearns Bank N.A. in Holdingford, MN is seeking an Assistant Branch Manager to lead daily branch operations, coach staff, and deliver exceptional customer experiences.

This in‑office role emphasizes compliance, risk management, deposit growth, and teamwork within a community bank setting. The successful candidate will demonstrate strong leadership, analytical thinking, and decision‑making abilities, guiding the team to operational excellence while upholding bank policies and regulatory