Lead Dental Assistant

Western Dental & Orthodontics; San Mateo (CA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

PTO

Medical and dental insurance

Vision coverage

401K plan

Competitive salaries

Professional training

Career advancement opportunities

Job summary

Western Dental/Brident is seeking a Floor Supervisor in California to lead back-office staff, manage scheduling and training, and ensure high patient satisfaction in a modern dental practice.

You will collaborate with Dentists to provide pre- and post-treatment instructions, monitor patient flow, oversee sterilization, and ensure OSHA compliance. This is a full-time role with competitive benefits and growth opportunities.

Qualifications

• Experience supervising a team of 8–12 staff with the ability to delegate and hold the team accountable.
• Working knowledge of dental equipment and terminology, OSHA and safety compliance.
• Must have a current X-Ray License (or agreement to obtain within 6 months)

Responsibilities

• Supervise all back office staff including scheduling, training, performance evaluations and accountability.
• Participate in hiring, selection and retention for back office staff.
• Manage patient care by coordinating with Dentists and ensuring patient satisfaction.
• Monitor patient flow and adjust the schedule as needed.
• Ensure sterilization of the office and equipment in line with policies.
• Maintain OSHA, Dental Board and Corporate policy compliance.
• Lead monthly operational meetings and drive the Ultimate Patient Experience.

Skills

Team supervision

Dental equipment knowledge

OSHA compliance

Education

X-Ray License

Job description

Let us help you take the next step in your career at our Western Dental Offices as a Floor Supervisor! At Western Dental/Brident Officeswe have modern, fully equipped state of the art dental practices that you will be proud to be affiliated with. We recognize that our team members are part of the Western Dental/Brident family where we provide excellent professional, financial and personal growth for your dental career.

Responsibilities

• Supervise all back office staff including scheduling, training, performance evaluations and holding staff accountable
• Participate in the hiring, selection and retention for back office staff
• Responsible for Patient management by partnering with Dentists, providing patients with proper pre and post-treatment instructions and ensuring patient satisfaction
• Monitor patient flow by effectively reviewing sign in sheet and appointment book and making necessary adjustments to the schedule
• Responsible for ensuring sterilization of the office and equipment
• Ensure compliance with all OSHA, Dental Board, and Corporate policies and procedures
• Conduct all weekly/monthly/quarterly inspections
• Maintain dental supplies and inventory; stock supplies in operatories, restrooms, lab, etc. as needed
• Maintain proper patient treatment records
• Lead, inspire, and motivate back staff
• Participate in monthly operational meetings
• Prioritize UPE (Ultimate Patient Experience)

Western Dental/Brident offers a competitive benefit package designed to enhance the lives of our team members. Team members are eligible for benefits based on their full time status.

• Paid Time Off (PTO)
• Medical and dental insurance
• Vision coverage
• 401K plan
• Highly competitive salaries
• Outstanding professional training
• Exceptional growth and career advancement opportunities

Overview

Let us help you take the next step in your career at our Western Dental Offices as a Floor Supervisor! At Western Dental/Brident Officeswe have modern, fully equipped state of the art dental practices that you will be proud to be affiliated with. We recognize that our team members are part of the Western Dental/Brident family where we provide excellent professional, financial and personal growth for your dental career.

Responsibilities

• Supervise all back office staff including scheduling, training, performance evaluations and holding staff accountable
• Participate in the hiring, selection and retention for back office staff
• Responsible for Patient management by partnering with Dentists, providing patients with proper pre and post-treatment instructions and ensuring patient satisfaction
• Monitor patient flow by effectively reviewing sign in sheet and appointment book and making necessary adjustments to the schedule
• Responsible for ensuring sterilization of the office and equipment
• Ensure compliance with all OSHA, Dental Board, and Corporate policies and procedures
• Conduct all weekly/monthly/quarterly inspectionsMaintain dental supplies and inventory; stock supplies in operatories, restrooms, lab, etc. as needed
• Maintain proper patient treatment records
• Lead, inspire, and motivate back staff
• Participate in monthly operational meetings
• Prioritize UPE (Ultimate Patient Experience)

Western Dental/Brident offers a competitive benefit package designed to enhance the lives of our team members. Team members are eligible for benefits based on their full time status.

• Paid Time Off (PTO)
• Medical and dental insurance
• Vision coverage
• 401K plan
• Highly competitive salaries
• Outstanding professional training
• Exceptional growth and career advancement opportunities

Qualifications

• Experience supervising a team of 8-12 team members with the ability to demonstrate authority, delegate responsibility and hold a team accountable
• Working knowledge of dental equipment and terminology, OSHA and safety compliance
• Must have a current X-Ray License. (Or an agreement must be signed that the X- Ray license will be obtained within six (6) months of employment)